List all of the Significant Barriers to Employment (SBE) according to the Veteran Program Letter (VPL) 03-14.
Disabled veteran, homeless, low income, veteran ages 18-24, released from incarceration, no high school diploma, recently separated veteran and no job within the last 27+ weeks, transitioning service member, spouse of 100% disabled veteran.
Veteran wearing prosthetic legs, veteran wearing camo hat, carrying back pack, well-groomed beard, and using wheel chair.
Older worker, lack basic and soft skills, on welfare, legal problems, financial issues, and lack of personal hygiene.
When a veteran does not have SBE they are referred to:
Wagner-Peyser Staff, AJCC Partner Staff
LVER
DVOP
VSN
True or False: If the job-seeking veteran served for only 100 days of active duty, can the veteran be referred to the DVOP?
True
False
True or False: If the job-seeking veteran served for over 180 days active duty and have been determined to have SBE, the veteran can be referred to the DVOP.
When a veteran asks for assistance in the front lobby, you:
Ignore the veteran.
Call a Vet Rep and tell them to come out because you can't speak to a veteran.
Thank them for their service and find out if there are existing case notes in CalJOBS.
Go back to texting and taking selfies.
It is the veteran's first time to ask assistance in the AJCC. You should:
Call DVOP and ask them to do VSN Intake
Provide a warm welcome and start performing VSN intake.
It's not your job, so you just let it go.
Ask them to register for CalJOBS and don't help them.
The veteran has an appointment with a DVOP. What do you do?
Politely ask them to have a seat and call the DVOP.
You're not a Vet Rep, so you should just go back to your activity.
Ask them to come back next year.
Before continuing with a VSN intake, you:
Create a duplicate CalJOBS Profile.
Panic and ask DVOP for help.
Check for case notes and activities in CalJOBS.
Tell the veteran to start using the computers in the lobby.
The veteran needs to speak with a DVOP, you
Call Rachel and give her an executive order to march to the front lobby.
Call Tony to come take a look at the veteran.
Help another person because you have no time for this.
Ask the Veteran if he/she has an appointment with DVOP and then check CalJOBS to determine if VSN is needed.
SBE stands for:
Significantly Bad Entrepreneurship
Small Business Enterprise
Subacute Bacterial Endocartis
Significant Barrier to Employment
How are veterans identified?
They wear a veterans hat or apparel
They are asked by staff at the front counter
They are an amputee
Is there a question or option to ask to see a DVOP specialist on the Veteran Intake Form DE 8183?
Yes
No
Only if asked
Is there an initial screening process done prior to referring a veteran to a DVOP?
Yes, the Veteran Service Navigation (VSN) process.
No, if they say they are a veteran, call a DVOP specialist to come assist the client
What is the criteria for veterans to be referred to a DVOP?
Disabled, recently separated, lacking a high school diploma, veteran age 18-24, homeless, past incarceration, low income, post 9/11, eligible spouse/person
Disabled, recently separated, lacking a high school diploma, veteran age 18-24, homeless, past incarceration, low income, post 9/11, dishonorable discharge,
Disabled, recently separated, lacking a high school diploma, veteran age 18-24, homeless, past incarceration, low income, post 9/11
Is there any indication that customers are directly referred to a DVOP upon entry into the AJCC?
Yes, when they self-attest to being a veteran
Yes, when they come to the front counter wearing their military uniform
No, the Veteran Service Navigation process will need to to be completed with the veteran and all necessary fields in CalJOBS must be completed.
Eligible spouses can receive DVOP services. An Eligible Spouse is defined as:
A girlfriend or a boyfriend with no legal attachments with the veteran.
A spouse who divorced the 100% disabled veteran.
Spouse of 100% disabled veteran, spouse of a member who served more than 90 days who is MIA, POW, or spouse of a veteran who died due to service-related injury. In addition, the spouse must have one of the SBE's, such as low income.
A veteran who has served 7 years with Dishonorable Discharge is asking for individualized career services. Who can serve this veteran?
Wagner-Peyser or AJCC Partner Staff
Priority of service is carried out in the job center by ensuring all veterans are referred to see a DVOP Specialist in the office.
The Veteran Service Navigators (VSN) have a significant impact on job-seeking veterans. What is the VSN's primary role in this process?
Provide job search assistance.
Introduce veterans to the services at the American Job Centers of California.
Determine the veterans' eligibility to receive DVOP services.
All of the the above
To determine if an individual is an eligible veteran or eligible spouse, a proof of discharge (DD 214) or benefits award letter from the VA will need to be furnished.
