Gabriela Salazar
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creado por Gabriela Salazar en 20/07/2018.

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Gabriela Salazar
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Questionnaire

Questionnaire

Pregunta 1 de 18

1

What do you mean by business process?

Selecciona una de las siguientes respuestas posibles:

  • Sequence of steps, performed for a specific purpose.

  • Written definition, guidance or rule approved for compliance of something

  • Is a party that has an interest in a company and can either effect or be affected by the business

Explicación

Pregunta 2 de 18

1

What is strategic processes?

Selecciona una de las siguientes respuestas posibles:

  • These are the processes that govern the operation of a system

  • These are the processes that constitute the core business and create the primary value stream

  • These are the process that support the core processes

Explicación

Pregunta 3 de 18

1

What is the operational processes?

Selecciona una de las siguientes respuestas posibles:

  • These are the processes that govern the operation of a system

  • These are the processes that constitute the core business and create the primary value stream

  • These are the ones that support the core processes

Explicación

Pregunta 4 de 18

1

What is support processes?

Selecciona una de las siguientes respuestas posibles:

  • These are the processes that govern the operation of a system

  • These are the processes that constitute the core business and create the primary value stream

  • These are the ones that support the core processes

Explicación

Pregunta 5 de 18

1

What do you mean by standard?

Selecciona una de las siguientes respuestas posibles:

  • Written definition, guideline or rule approved for compliance of something

  • Sequence of steps, performed for a specific purpose

  • Is an agreed way of doing something it could be making a product, managing a process, delivering a service, etc

Explicación

Pregunta 6 de 18

1

What is a stakeholder?

Selecciona una de las siguientes respuestas posibles:

  • Is a party that has an interest in a company and can either effect or be affected by the business

  • They are documents that established engineering or technical requirements for products, methods or operations

  • Sequence of steps, performed for a specific purpose

Explicación

Pregunta 7 de 18

1

As per ISO, what does a standard means?

Selecciona una de las siguientes respuestas posibles:

  • Is an agreed way of doing something it could be making a product, managing a process, delivering a service, etc

  • Is a party that has an interest in a company and can either effect or be affected by the business

  • They are documents that established engineering or technical requirements for products, methods or operations

Explicación

Pregunta 8 de 18

1

Why a standard is required?

Selecciona una de las siguientes respuestas posibles:

  • They are documents that established engineering or technical requirements for products, methods or operations

  • Is a party that has an interest in a company and can either effect or be affected by the business

  • Sequence of steps, performed for a specific purpose

Explicación

Pregunta 9 de 18

1

What is the ISO family standard that has been developed to assist organizations in the QMS implementation?

Selecciona una de las siguientes respuestas posibles:

  • ISO 9000, ISO 9001, ISO 9004, ISO 19011

  • ISO 9001, ISO 9004, ISO 9011, ISO 1901

  • ISO 900, ISO 90001, ISO 9001, ISO 19011

Explicación

Pregunta 10 de 18

1

What is ISO 9000?

Selecciona una de las siguientes respuestas posibles:

  • It describes fundamentals of quality management system

  • It specifies requirements for a quality management system

  • The aim of this standard is the improvement of the performance of the organization

  • It provides guidance for auditing the quality management system

Explicación

Pregunta 11 de 18

1

What is ISO 9001?

Selecciona una de las siguientes respuestas posibles:

  • It specifies requirements for a quality management system

  • It describes fundamentals of quality management system

  • The aim of this standard is the improvement of the performance of the organization

  • It provides guidance for auditing the quality management system

Explicación

Pregunta 12 de 18

1

What is ISO 9004?

Selecciona una de las siguientes respuestas posibles:

  • It describes fundamentals of quality management system

  • It specifies requirements for a quality management system

  • The aim of this standard is the improvement of the performance of the organization

  • It provides guidance for auditing the quality management system

Explicación

Pregunta 13 de 18

1

What is ISO 19011?

Selecciona una de las siguientes respuestas posibles:

  • It provides guidance for auditing the quality management system

  • It describes fundamentals of quality management

  • It specifies requirements for a management system

  • The aim of this standard is the improvement of the performance of the organization

Explicación

Pregunta 14 de 18

1

What does NOM stands for?

Selecciona una de las siguientes respuestas posibles:

  • Norma Oficial Mexicana

  • Normas Mexicanas

  • Norma original de mexico

Explicación

Pregunta 15 de 18

1

What does NMX stands for?

Selecciona una de las siguientes respuestas posibles:

  • Normas Mexicanas

  • Norma Oficial Mexicana

  • Normas de Mexico

Explicación

Pregunta 16 de 18

1

What do you mean by measure?

Selecciona una de las siguientes respuestas posibles:

  • Number of quantity that records a directly observable value or performance

  • Is a quantifiable measure that is used to track and assess the status of a specific business process

  • Measurable variable used as a representation of an associate factor or quantity

Explicación

Pregunta 17 de 18

1

What do you mean by metric?

Selecciona una de las siguientes respuestas posibles:

  • A number of quantity that records a directly observable value or performance

  • Is a quantifiable measure that is used to track and assess the status of a specific business process

  • Measurable variable used as a representation of an associated factor or quantity

Explicación

Pregunta 18 de 18

1

What do you mean by indicator?

Selecciona una de las siguientes respuestas posibles:

  • Measurable variable used as a representation of an associated factor or quantity

  • A number of quantity that records a directly observable value or performance

  • Is a quantifiable measure that is used to track and assess the status of a specific business process

Explicación

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