Izumi Colquitt
Test por , creado hace más de 1 año

Test sobre Global Logistics Exam 2, creado por Izumi Colquitt el 16/10/2018.

15
0
0
Izumi Colquitt
Creado por Izumi Colquitt hace alrededor de 6 años
Cerrar

Global Logistics Exam 2

Pregunta 1 de 140

1

Logistics managers can contribute to the success and benefit from involvement in supply chain management.

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 2 de 140

1

Logistics decisions are only made on the tactical and operational level.

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 3 de 140

1

Which Operational function does NOT pertain to logistics?

Selecciona una de las siguientes respuestas posibles:

  • Packaging & Handling

  • Customer Service

  • Order Processing

  • Purchase Order Processing

  • None of the above

Explicación

Pregunta 4 de 140

1

Goals and objectives of individual supply chain participants don't need to be compatible with the goals and objectives of other participants.

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 5 de 140

1

Successful Supply Chains ___________

Selecciona una de las siguientes respuestas posibles:

  • Always use S&OP to align objectives

  • Employ the services of a 3PL to coordinate their complex supply chain

  • Maintain a systems approach across all organizations in the supply chain

  • Make use of efficient logistics functions in every stage from suppliers to customers.

  • None of the above

Explicación

Pregunta 6 de 140

1

Which of the following is not a SCM process framework?

Selecciona una de las siguientes respuestas posibles:

  • Supply Chain Operations Reference (SCOR)

  • Global Supply Chain Forum (GSCF)

  • Sales and Operations Plannig (S&OP)

  • Process Classification Framework (PCF)

  • All of the Above are SCM process frameworks

Explicación

Pregunta 7 de 140

1

Which of the following is NOT part of the Supply Chain Operations Reference Model (SCOR)?

Selecciona una de las siguientes respuestas posibles:

  • Plan

  • Purchase

  • Source

  • Return

  • Enable

Explicación

Pregunta 8 de 140

1

In regards to the SCOR model, which step involves logistics considerations

Selecciona una de las siguientes respuestas posibles:

  • Plan

  • Source

  • Make

  • Enabling

  • All of the above

Explicación

Pregunta 9 de 140

1

Which of the following are enablers of Supply Chain Management Implementation?

Selecciona una de las siguientes respuestas posibles:

  • Customer Power

  • Relationship Structure

  • Leveraging Technology

  • Supply Chain Facilitators

  • All of the above

Explicación

Pregunta 10 de 140

1

Information has affected customer power by allowing customers to become highly knowledgeable about and organization and its competitors and their products.

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 11 de 140

1

Agile Supply Chains emphasize a speed and time component.

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 12 de 140

1

The need for fast and agile supply chains resulted in some e-commerce firms to begin offering say-day delivery services in select markets.

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 13 de 140

1

Which of the following is a quality of customer-centric supply chains?

Selecciona una de las siguientes respuestas posibles:

  • Factory driven, push orientated

  • Focused on internal cost metrics such as labor and freight costs

  • Concerned with metrics that are concentrated in scope

  • Pull-orientated

  • None of the above

Explicación

Pregunta 14 de 140

1

Which of the following is not part of a perfect order?

Selecciona una de las siguientes respuestas posibles:

  • Simultaneous achievement of relevant customer metrics such as on-time delivery, damage free, and correct order quantity

  • Examines the total impact of an incorrect order in a single metric via a multiplier effect.

  • Metric has been shown to help diagnose problems within a supply chain and improve satisfaction.

  • Look at orders from the customer's perspective.

  • All of the above.

Explicación

Pregunta 15 de 140

1

A lean supply chain may be more appropriate when customer demand is volatile, and customer requirements for variety are high.

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 16 de 140

1

Which term BEST defines the following approach?

Way to focus part of one’s supply chain on a timely response to fluctuating customer orders and/or product variety and another part of the supply chain on leveling out the planning requirements to smooth production output

Selecciona una de las siguientes respuestas posibles:

  • Lean

  • Agile

  • Hybrid

  • Leagility

  • None of the above

Explicación

Pregunta 17 de 140

1

One aspect of inventory control that could be influenced by a lean approach is to move from a pattern of stops and starts to a continuous flow.

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 18 de 140

1

Reduced inventory may decrease susceptibility (vulnerability) to natural disasters

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 19 de 140

1

Which of the following is not a way to reduce the amount of inventory in the supply chain?

Selecciona una de las siguientes respuestas posibles:

  • Smaller, more frequent orders

  • Premium transportation

  • Supply-push replenishment

  • Elimination or consolidation of slower-moving product

  • None of the above

Explicación

Pregunta 20 de 140

1

Companies should consider employing a long-term as opposed to a short-term orientation with key supply chain members i.e. Suppliers, Customers, Intermediaries, Facilitators

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 21 de 140

1

Relationship Structures: A long-term orientation tends to be predicated on which relational exchange?

Selecciona una de las siguientes respuestas posibles:

  • "What's in it for me?" Philosohpy

  • "What's in it for us?" Philosophy

  • "What's in for the customer?" Philosophy

  • "What's in it for the long-term?" Philosophy

  • All of the above

Explicación

Pregunta 22 de 140

1

A Short-Term orientation tends to focus on transactional exchanges

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 23 de 140

1

Which of the following are attributes of relational exchanges?

Selecciona una de las siguientes respuestas posibles:

  • Trust

  • Commitment

  • Joint investment

  • Shared benefits

  • All of the above

Explicación

Pregunta 24 de 140

1

Supply chain collaboration refers to cooperative relationships between members of a supply chain—formal or informal—between companies and their suppliers or customers, established to enhance the overall business performance of all parties

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 25 de 140

1

Levels of Supply Chain Collaboration:

In a transactional relationship type, what is an example of data exchanged?

Selecciona una de las siguientes respuestas posibles:

  • Purchase orders; invoices

  • Order status; product prices

  • Forecasts; fulfillment processes

  • Share information before or after a purchase is made

  • All of the above

Explicación

Pregunta 26 de 140

1

Levels of Supply Chain Collaboration:

In a Tactical information sharing relationship type, what is an example of data exchanged?

Selecciona una de las siguientes respuestas posibles:

  • Purchase orders; invoices

  • Order status; product prices

  • Forecasts; fulfillment processes

  • Share information before or after a purchase is made

  • All of the above

Explicación

Pregunta 27 de 140

1

Levels of Supply Chain Collaboration:

In a Strategic relationship type, what is an example of data exchanged?

Selecciona una de las siguientes respuestas posibles:

  • Purchase orders; invoices

  • Order status; product prices

  • Forecasts; fulfillment processes

  • Share information before or after a purchase is made

  • All of the above

Explicación

Pregunta 28 de 140

1

Levels of Supply Chain Collaboration:

The following best defines which Supply Chain Collaboration relationship type?

"Integrate and automate the flow of information to align with product flow"

Selecciona una de las siguientes respuestas posibles:

  • Transactional

  • Tactical information sharing

  • Strategic

  • Lean

  • None of the above

Explicación

Pregunta 29 de 140

1

The internet has no effect on inventories

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 30 de 140

1

Any logistics activity not performed in-house is representative of third-party logistics

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 31 de 140

1

Which of the following is true of a Fourth-party logistics provider (4PL)

Selecciona una de las siguientes respuestas posibles:

  • Primary purpose is to ensure that various 3PLs are working toward relevant supply chain goals and objectives

  • Involve inbound and outbound transportation, carrier negotiation and contracting, and freight consolidation.

  • Any logistics activity not performed in-house is representative of fourth-party logistics

  • Must act on behalf of the largest firm in the supply chain

  • All of the above

Explicación

Pregunta 32 de 140

1

Globalization is a possible barrier to supply chain management

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 33 de 140

1

Demand management can be defined as “the creation across the supply chain and its markets of a coordinated flow of demand.”

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 34 de 140

1

Which of the following pertains to Demand (sales) forecasting?

Selecciona una de las siguientes respuestas posibles:

  • Refers to an effort to project future demand

  • Is a key component in demand management

  • Is helpful in make-to-stock situations

  • Is helpful in make-to-order situations

  • All of the above

Explicación

Pregunta 35 de 140

1

Which of the following is not a basic type of demand forecasting model?

Selecciona una de las siguientes respuestas posibles:

  • Judgmental

  • Time Series

  • Cause and effect (associative)

  • Sales and Operations Planning

  • All of the above

Explicación

Pregunta 36 de 140

1

What basic type of demand forecasting model pertains to the following sentence?

"It’s appropriate for short term forecasting, or stable demand trends"

Selecciona una de las siguientes respuestas posibles:

  • Judgmental

  • Time series

  • Cause and effect (associative)

  • Sales and Operations Planning

  • All of the above

Explicación

Pregunta 37 de 140

1

The following characterizes which of the three basic types of demand forecasting models?

"This technique is very effective in considering external events like events promotion, pricing modifications, phase in/phase. Therefore, it’s appropriate for long-term forecasting"

Selecciona una de las siguientes respuestas posibles:

  • Judgmental

  • Timer Series

  • Cause and effect (associative)

  • Sales and Operations Planning

  • None of the above

Explicación

Pregunta 38 de 140

1

The moving average is a forecast that is the weighted average of previous demand (actual sales) and forecast levels.

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 39 de 140

1

Which of the following is NOT a dimension of demand planning

Selecciona una de las siguientes respuestas posibles:

  • Product

  • Geography

  • Customer

  • Time Horizon

  • Supplier

Explicación

Pregunta 40 de 140

1

Demand Planning:

When using a Time-series technique, determining the forecast unit and level of aggregation is critical for the process.

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 41 de 140

1

A time series demand planning technique will determine a forecast of units based on a time dimension, product dimension, customer dimension, and geography dimension.

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 42 de 140

1

The introduction of computer forecasting software has completely eliminated forecast errors.

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 43 de 140

1

In general, it does not matter what type of demand forecasting technique is used.

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 44 de 140

1

The selection of forecasting technique(s) depends on only a select number of factors

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 45 de 140

1

Which of the following is the best way to determine the best demand forecasting technique?

Selecciona una de las siguientes respuestas posibles:

  • Use the previous year's data to determine the best technique

  • Only use the most recent few weeks of data

  • Measure the standard error of the technique previously used

  • Trial and error

  • none of the above

Explicación

Pregunta 46 de 140

1

Order management refers to management of the various activities associated with the order cycle

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 47 de 140

1

Order cycle refers to management of the various activities associated with the order cycle

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 48 de 140

1

The order to cash cycle is not included in an organization's order management model

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 49 de 140

1

What best describes the "Order Cycle"

Selecciona una de las siguientes respuestas posibles:

  • The time it takes for a company to collect funds from the customer

  • the management of various activities associated with the order cycle

  • The time when a customer places an order to when goods are received

  • The time it takes a product to be transported from the supplier to the customer

  • All of the above

Explicación

Pregunta 50 de 140

1

How many stages are involved in the order cycle?

Selecciona una de las siguientes respuestas posibles:

  • 1

  • 2

  • 3

  • 4

  • 5

Explicación

Pregunta 51 de 140

1

Order Management

Which of the following is a stage of the order cycle?

Selecciona una de las siguientes respuestas posibles:

  • Order transmittal

  • Order processing

  • Order picking and assembly

  • Order delivery

  • All of the above

Explicación

Pregunta 52 de 140

1

Order Management

___________ Refers to the time from when a customer places an order until the seller receives the order

Selecciona una de las siguientes respuestas posibles:

  • Order Transmittal

  • Order Processing

  • Order picking and assembly

  • Order delivery

  • All of the above

Explicación

Pregunta 53 de 140

1

Order Managment

__________ Refers to the time from when the seller receives an order until an appropriate location (i.e. warehouse) is authorized to fill the order

Selecciona una de las siguientes respuestas posibles:

  • Order Transmittal

  • Order Processing

  • Order Picking and Assembly

  • Order Delivery

  • All of the above

Explicación

Pregunta 54 de 140

1

Order Management

The following steps describe which stage of the order cycle?

Checking for completeness and accuracy
A customer credit check
Order entry into the computer system
Marketing department credits salesperson
Accounting department records transaction
Inventory department locates nearest warehouse to customer and advises them to pick the order
Transportation department arranges for shipment

Selecciona una de las siguientes respuestas posibles:

  • Order Transmittal

  • Order Processing

  • Order Picking and Assembly

  • Order Delivery

  • All of the above

Explicación

Pregunta 55 de 140

1

Order Management

The following describes which stage of the order cycle?

Includes all activities from when an appropriate location is authorized to fill the order until goods are loaded aboard an outbound carrier

Selecciona una de las siguientes respuestas posibles:

  • Order Transmittal

  • Order Processing

  • Order picking and assembly

  • Order delivery

  • All of the above

Explicación

Pregunta 56 de 140

1

Order Management

Order delivery often represents the best opportunity to improve the effectiveness and efficiency of an order cycle

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 57 de 140

1

Order Management

Order picking and assembly can account for up to 2/3 of a facility's operating cost and time

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 58 de 140

1

Order Management

Handheld scanners and/or Radio-frequency identification (RFID) are common technologies used in the order processing stage.

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 59 de 140

1

Order Management

_____________ is the time from when a transportation carrier picks up the shipment until it is received by the customer.

Selecciona una de las siguientes respuestas posibles:

  • Order Transmittal

  • Order Processing

  • Order Picking and Assembly

  • Order Delivery

  • All of the above

Explicación

Pregunta 60 de 140

1

The variety of options in terms of transit time that are now available is a key delivery issue.

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 61 de 140

1

Transportation carriers are revamping their operations to provide faster transit times to customers

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 62 de 140

1

Customer service is simple for competitors to imitate

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 63 de 140

1

Which of the following best describes the following definition?

“the ability of logistics management to satisfy users in terms of time, dependability, communication , and convenience.”

Selecciona una de las siguientes respuestas posibles:

  • Dependability

  • Customer Service

  • The Order Cycle

  • Order Delivery

  • All of the above

Explicación

Pregunta 64 de 140

1

Which of the following is NOT one of the four dimensions of customer service?

Selecciona una de las siguientes respuestas posibles:

  • Time

  • Dependability

  • Communication

  • Convenience

  • All of the above

Explicación

Pregunta 65 de 140

1

_______________ Focuses on the ease of doing business with a seller

Selecciona una de las siguientes respuestas posibles:

  • Time

  • Dependability

  • Communication

  • Convenience

  • All of the above

Explicación

Pregunta 66 de 140

1

The goal of communication in customer service is to keep the seller informed

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 67 de 140

1

Managing Customer Service

Which of the following is NOT a specific customer service consideration

Selecciona una de las siguientes respuestas posibles:

  • Establishing customer service objectives

  • Measuring customer service

  • Customer profitability analysis (CPA)

  • Service failure and recovery

  • All of the above

Explicación

Pregunta 68 de 140

1

Managing Customer Service

Objectives for establishing customer service should be specific, measurable, achievable, results-focused, and Time-Bound (S.M.A.R.T.)

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 69 de 140

1

Managing Customer Service

Which of the following is NOT an objective for establishing customer service

Selecciona una de las siguientes respuestas posibles:

  • General

  • Measurable

  • Achievable

  • Cost-effective

  • All of the above

Explicación

Pregunta 70 de 140

1

Managing Customer Service

A key issue regarding measuring customer service is determining data sources to be used.

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 71 de 140

1

Managing Customer Service

Which of the following is NOT a key issue regarding measuring customer service?

Selecciona una de las siguientes respuestas posibles:

  • Determining data sources to be used

  • Determining what factors to measure

  • Organizations must resist excessive measurement

  • Organizations have too much data

  • All of the above are key issues regarding measuring customer service

Explicación

Pregunta 72 de 140

1

Managing Customer Service

"Perfect order" and "On-time delivery" are measures for which customer service dimension?

Selecciona una de las siguientes respuestas posibles:

  • Time

  • Dependibility

  • Communication

  • Convenience

  • All of the above

Explicación

Pregunta 73 de 140

1

Managing Customer Service

"Order cycle time" and "Inquiry response time" are measures for which customer service dimension?

Selecciona una de las siguientes respuestas posibles:

  • Time

  • Dependability

  • Communication

  • Convenience

  • All of the above

Explicación

Pregunta 74 de 140

1

Managing Customer Service

"Customer complaints" and "Order status information" are measures for which customer service dimension?

Selecciona una de las siguientes respuestas posibles:

  • Time

  • Dependability

  • Communication

  • Convenience

  • All of the above

Explicación

Pregunta 75 de 140

1

Managing Customer Service

"Return Process" and "Response to emergency situations" are measures for which customer service dimension?

Selecciona una de las siguientes respuestas posibles:

  • Time

  • Dependability

  • Communication

  • Convenience

  • All of the above

Explicación

Pregunta 76 de 140

1

Managing Customer Service

"Perfect order" and "On-time delivery" are good measures for customer service dependability.

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 77 de 140

1

Managing Customer Service

"Customer Complaints" and "Order status information" are good measures for customer service convenience.

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 78 de 140

1

"Activity Based Costing (ABC)" is the allocation of revenues and costs to customer segments or individual customers to calculate the profitability of the segments or customers

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 79 de 140

1

Customer Profitability Analysis (CPA) can help identify when an organization should pursue different logistical approaches for different customer groups.

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 80 de 140

1

An early delivery is an example of an order-related service failure

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 81 de 140

1

Which of the following is an example of an order related service failure?

Selecciona una de las siguientes respuestas posibles:

  • An early delivery

  • An on time delivery

  • A perfect order

  • Customer's expected performance is met

  • None of the above

Explicación

Pregunta 82 de 140

1

A Service Failure is a situation where actual performance does not meet the customer's expected performance

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 83 de 140

1

Which of the following is NOT true of "Service Recovery"

Selecciona una de las siguientes respuestas posibles:

  • It is the process for returning a customer to a state of satisfaction after a service or product has failed to live up to expectations

  • Is usually inexpensive

  • May lead to customer loyalty

  • Can result in better performing organizations by learning from failure and implementing processes and policies to prevent reoccurrence.

  • All of the above

Explicación

Pregunta 84 de 140

1

Service Recovery may lead to increases in customer loyalty

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 85 de 140

1

Inventory refers to stocks of goods and materials that are maintained for many purposes, the most common being to satisfy normal demand patterns.

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 86 de 140

1

Inventory management decisions don't differ for different functional areas of an organization.

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 87 de 140

1

Cycle stock refers to inventory that is held to guard against uncertainty in demand or lead time

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 88 de 140

1

Which of the following is NOT a reason to hold "Speculative Stock"

Selecciona una de las siguientes respuestas posibles:

  • Seasonal demand

  • Projected price increases

  • Potential shortages of a product

  • Guard against the uncertainty in demand or lead time

  • All of the above

Explicación

Pregunta 89 de 140

1

Psychic stock is inventory carried to stimulate demand

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 90 de 140

1

The following inventory classification refers to which of the following answer?

inventory that is en route between various fixed facilities in a logistics system such as a plant, warehouse, or store.

Selecciona una de las siguientes respuestas posibles:

  • Pipeline or in-transit stock

  • Speculative Stock

  • Cycle Inventory

  • Safety Stock

  • None of the above

Explicación

Pregunta 91 de 140

1

The following inventory classification refers to which of the following answer?

refers to inventory that is held for several reasons, including seasonal demand, projected price increases, and potential shortages of a product.

Selecciona una de las siguientes respuestas posibles:

  • Cycle Stock

  • Safety Stock

  • Psychic Stock

  • Speculative Stock

  • None of the above

Explicación

Pregunta 92 de 140

1

Buffer Stock refers to inventory that is held in addition to cycle stock to guard against uncertainty in demand or lead time.

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 93 de 140

1

Base stock refers to inventory that is needed to satisfy normal demand during the course of an order cycle.

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 94 de 140

1

Inventory costs in the twenty-first century represent approximately two-thirds of total logistics costs.

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 95 de 140

1

Which of the following is NOT an inventory cost?

Selecciona una de las siguientes respuestas posibles:

  • Carrying Cost

  • Ordering Cost

  • Stockout Cost

  • Transportation Costs

  • All of the above

Explicación

Pregunta 96 de 140

1

Inventory carrying costs is the cost associated with holding inventory

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 97 de 140

1

Stockout costs refer to those costs associated with ordering inventory, such as order costs and setup costs.

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 98 de 140

1

Which of the following is an example of a cost associated with "Ordering Costs"

Selecciona una de las siguientes respuestas posibles:

  • Entering orders into the system

  • Obsolescence costs

  • Taxes

  • Handling costs

  • All of the above

Explicación

Pregunta 99 de 140

1

Which of the following is an example of a "holding cost"

Selecciona una de las siguientes respuestas posibles:

  • Inventory shrinkage

  • Cost of receiving an order

  • Conducting a credit check

  • Verifying inventory availability

  • All of the above

Explicación

Pregunta 100 de 140

1

Which of the following is an example of an "Order Cost"

Selecciona una de las siguientes respuestas posibles:

  • Cost of receiving an order

  • Conducting a credit check

  • Verifying inventory availability

  • Receiving a payment

  • All of the above

Explicación

Pregunta 101 de 140

1

An increase in the number of orders leads to lower order costs but higher carrying costs

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 102 de 140

1

Costs respond in opposite ways to the number of orders or size of orders

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 103 de 140

1

Which of the following is the correct calculation for order costs?

Selecciona una de las siguientes respuestas posibles:

  • # of orders per year x ordering cost per order

  • # of orders per year x total ordering cost per year

  • average inventory x carrying cost per unit cost

  • # of orders per year x ordering cost per SKU

  • None of the above

Explicación

Pregunta 104 de 140

1

Which of the following is the correct calculation for Carrying costs?

Selecciona una de las siguientes respuestas posibles:

  • # of orders per year x ordering cost per order

  • Average inventory x carrying cost per unit cost

  • # of orders per year x ordering cost per unit cost

  • Total inventory x carrying cost per unit cost

  • None of the above

Explicación

Pregunta 105 de 140

1

There is a Trade-Off between Carrying and Ordering Costs

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 106 de 140

1

An increase in the number of orders leads to both higher order costs and higher carrying costs

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 107 de 140

1

Stockout cost is an estimated cost or penalty that is realized when a company is out of stock when a customer wants to buy an item.

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 108 de 140

1

Stockout costs don't involve a customer’s reaction to a company being out of stock.

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 109 de 140

1

Which of the following is considered a "Stockout Cost"

Selecciona una de las siguientes respuestas posibles:

  • Cost when a company is out of stock when a customer wants to buy an item.

  • Costs of receiving an order

  • Verifying inventory availability

  • Obsolescence costs

  • All of the above

Explicación

Pregunta 110 de 140

1

Which of the following types of customer is the most expensive in regards to stockout costs?

Selecciona una de las siguientes respuestas posibles:

  • Brand-Loyal Customer

  • Switches and comes back

  • Lost Customer

  • New Customer

  • None of the above

Explicación

Pregunta 111 de 140

1

The higher the probability of a delayed sale, the lower the average stockout costs and the lower the inventory that needs to be held by a company.

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 112 de 140

1

The lower the average cost of a stockout, the better it is for the company to hold some amount of inventory (safety stock) to protect against stockouts.

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 113 de 140

1

Higher inventory levels (higher carrying costs) result in lower chances of a stockout (lower stockout costs)

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 114 de 140

1

Which of the following is NOT a quality of Lean Manufacturing?

Selecciona una de las siguientes respuestas posibles:

  • Focuses on the elimination of waste and the increase of speed and flow

  • Identifies seven major sources of waste including inventory

  • Just-in-time (JIT) is one of the best known lean inventory practices

  • Make-to-stock is one of the best known lean inventory practices

  • None of the above

Explicación

Pregunta 115 de 140

1

Which of the following describes a "fixed order quantity system?"

Selecciona una de las siguientes respuestas posibles:

  • Order a fixed amount of inventory

  • Orders can be placed at fixed time intervals

  • Necessary for efficient fixed order quantity system

  • The time interval is constant, but the order size may fluctuate

  • All of the above

Explicación

Pregunta 116 de 140

1

In a Fixed order quantity system
The time interval may fluctuate while the order size also fluctuates

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 117 de 140

1

In a Fixed order interval system: There is a higher stockout probability if sales increases quickly

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 118 de 140

1

Economic order quantity (EOQ): Deals with calculating the proper order size with respect to two costs: Costs of carrying the inventory & Costs of the ordering the inventory

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 119 de 140

1

The Economic Order Quantity (EOQ) Determines the point at which the sum of carrying costs and ordering costs is maximized, or the point at which carrying costs equal ordering costs

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 120 de 140

1

In the Economic Order Quantity Equation (EOQ) the variable "B" stands for:

Selecciona una de las siguientes respuestas posibles:

  • Annual demand in units

  • Administrative costs per order of placing the order

  • Carrying costs of the inventory

  • Dollar value of the inventory per unit

  • None of the above

Explicación

Pregunta 121 de 140

1

In the Economic Order Quantity Equation (EOQ) the variable "I" stands for:

Selecciona una de las siguientes respuestas posibles:

  • Annual demand, in units

  • Administrative costs per order of placing the order

  • Carrying costs of the inventory

  • Dollar value of the inventory, per unit

  • None of the above

Explicación

Pregunta 122 de 140

1

Safety stock can prevent against two problem areas
Increased rate of demand
Longer-than-normal replenishment

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 123 de 140

1

When fixed order quantity system like EOQ is used, time between orders stays constant

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 124 de 140

1

ABC Analysis of Inventory
recognizes that inventories are not of equal value to a firm
as such all inventory should not be managed in the same way

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 125 de 140

1

Dead inventory is a fourth category, D, to ABC analysis where D stands for “dogs”

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 126 de 140

1

Complementary Products are products that can be used to fill the same need or wants as another product

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 127 de 140

1

Which of the following is true of Vendor-Managed Inventory (VMI)?

Selecciona una de las siguientes respuestas posibles:

  • Size and timing of replenishment orders are the responsibility of the manufacturer

  • Benefits for Distributors/Retailers: reduced inventories, fewer stockout, improved fill rate

  • Benefits for Manufacturers: improved forecasts (due to POS info), reduced ordering errors

  • Major barriers: inadequate data sharing, and slow user adoption to the new process

  • All of the above

Explicación

Pregunta 128 de 140

1

Lean Manufacturing has an Emphasis on low or no SS

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 129 de 140

1

Service Parts Logistics is simple to forecast

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 130 de 140

1

Which of the following is NOT a logistical consideration in achieving desired levels of supply chain performance?

Selecciona una de las siguientes respuestas posibles:

  • Damaged goods resulting from shoddy materials handling practices possibly resulting in poor service

  • Poor inventory turnover, an indicator of unproductive asset utilization

  • High transportation costs

  • Lack of visibility into cross organizational silos

  • All of the above are logistics considerations

Explicación

Pregunta 131 de 140

1

Which of the following is a way to address inventory turnover?

Selecciona una de las siguientes respuestas posibles:

  • Consolidating stocking points and eliminating slow-moving items

  • Call for an examination of modal or carrier selection policies

  • Examine transportation routing decisions.

  • Increase inventory levels

Explicación

Pregunta 132 de 140

1

Which of the following is NOT a logistics related problem pertaining to supply chain performance?

Selecciona una de las siguientes respuestas posibles:

  • Low inventory turnover

  • High transportation costs

  • Damaged goods

  • Poor machine utilization

  • All of the above are logistics related problems

Explicación

Pregunta 133 de 140

1

Supply Chain Management is a new concept

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 134 de 140

1

Consumers are merely recipients of supply chain activities

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 135 de 140

1

Supply chain management does not need to be specifically managed by the organizations operating within the supply chain.

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 136 de 140

1

The SCOR model involves all business functions.

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 137 de 140

1

THE GSCF model involves all business functions.

Selecciona uno de los siguientes:

  • VERDADERO
  • FALSO

Explicación

Pregunta 138 de 140

1

How many processes comprise the GSCF model?

Selecciona una de las siguientes respuestas posibles:

  • 5

  • 6

  • 7

  • 8

  • 9

Explicación

Pregunta 139 de 140

1

What is also called logistics outsourcing or contract logistics?

Selecciona una de las siguientes respuestas posibles:

  • Third-Party Logistics

  • Fourth-Party Logistics

  • Supply Chain Partnership

  • Transactional relationships

Explicación

Pregunta 140 de 140

1

A Supply Chain Partnership is an example of what type of "Relationship Type?"

Selecciona una de las siguientes respuestas posibles:

  • Transactional

  • Tactical information sharing

  • Strategic

  • Point of Sale

Explicación