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Creado por nicoleashley_
hace más de 9 años
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Knowledge management (KM)
Knowledge management system (KMS)
Knowledge-based assets (2 Categories)
Explicit knowledge
Tacit knowledge
2 Best Practices for transferring/recreating tacit knowledge in an org..
Shadowing
Joint Problem Solving
An effective KMS should help/do one or more of the following:
Examples of KMS
Ways to collect knowledge OUTSIDE the org:
Crowdsourcing
Social Networking
Social Networking Analysis (SNA)
TEAMS, PARTNERSHIPS, & ALLIANCES
Collaboration inside & outside the organization
Orgs form alliances & partnerships based on good fit with each other's CORE COMPETENCY:
Core competency strategy
IT can also make a business partnership easier establish & manage.
INFO PARTNERSHIP:
Collaboration System:
COLLAB SYSTEMS allows people, teams, and organizations to leverage & build upon the ideas & talents of staff, suppliers, customers, & business partners. It involves a unique set of business challenges that:
2 Categories of Collaboration
Unstructured collab (info collab)
Structured collab (process collaboration)
Strengths of the collaboration process lie w/ the integration of:
CONTENT MANAGEMENT SYSTEMS (CMS)
CMS includes...
DMS
DAM
WCM
Business Wikis
WMS.. Workflow:
Workflow management system
(WMS) ...Groupware Systems
Groupware Systems Diagram
GWS Advantages
Virtual Conferencing..
-Videoconferencing
Web conferencing
M-learning