A colour laser printer must mix the different colours of toner to produce images and pictures. Where in the printer are the different colours of toner mixed together?
The toner drum cavity
The sublimation receptacle
The primary corona
The additive colour palette
The transfer belt
If the data transfers on your parallel SCSI bus has become corrupt, the problem is probably:
SCSI ID is set too low
SCSI CMOS battery is low or dead
Host adapter isn't gounded in PCI-X slot
Termination isn't set
SCSI cable is backwards
If your system memory count at boot seems to be a little lower than expected, it could be because:
There is a memory leak
The boot.ini file is configured to limit the amount of memory
A continuity module is missing
The integrated video adapter is using some of it
The memory controller has been disabled
DVD drives employ region protection codes that you may need to change in order to read a disc from a different region. Which of the following stores the remaining number of region code changes in the firmware of the optical drive?
RPC 0
RPC 1
RPC 3
RPC 2
RPC 5
Under tight tolerance, +11.4 volts would be acceptable on:
A white wire
A yellow wire
A red wire
A blue wire
None of the above
Bond weight of paper is measured by the weight of:
256 sheets of 16" x 9"
500 sheets of 17" x 22"
500 sheets of 8 1/2" x 14"
1000 sheets of 8 1/2" x 11"
1000 sheets of 10" by 20"
If you're troubleshooting a laser printer problem, and successfully print off a printer self-test page, which of the following has not been ruled out as the problem?
Fuser assembly failure
Incorrect driver
Primary corona failure
Low toner
Laser failure
How would you configure termination on a SAS (Serial Attached SCSI) hard drive?
Using the host adapter BIOS
Using a DIP switch on the drive
Using a SAS setup program
Using a resistor pack
You don't configure termination on a SAS hard drive
You arrive at work and find that a system that you had shut down at the end of the previous day was now powered up and running. Which of the following could you use to quickly determine exactly when that system was powered on?
Boot Configuration Data Editor
Device Manager
Event Viewer
Task Manager
Windows Memory Diagnostic Tool
When an inkjet printer cleans dried ink from its nozzles, a lot of ink is wasted. Where is this ink collected?
In the piezo canister
In the waste ink recycle reservoir
In the ozone filter
In the spittoon
In the transfer syphon assembly
Which of the following is a health and safety concern for a technician working on a laser printer?
Shock hazard
Ozone inhalation
Burn hazard
Toner inhalation
All of these answers
You're going to be upgrading the memory in a client's system and have found some RAM that appears to suit your needs. It's advertised as: 2x4GB PC3-10666 1.5v CL9 Dual Channel Kit. What does the CL9 indicate?
Cache level
CLV limitation
Cooling logic
Continuity level
CAS latency
If a piece of paper jams in a laser printer, you should try to pull it backward through the printer in the opposite direction it normally travels.
The lifetime of a sample pool of devices has three phases. The third phase is called:
Constant failure phase
Expiration phase
Wear-out phase
Random death phase
Infant mortality phase
How should you clean up spilled toner?
With hot water
With a household vacuum
With compressed air
With a toner vacuum
With an MOV
When connecting a SATA optical drive, the data cable maximum length is 18 inches.
Colour laser printers usually have four different toner cartridges. Which of the following is not one of them?
Magenta toner cartridge
Blue toner cartridge
Cyan toner cartridge
Yellow toner cartridge
Black toner cartridge
Which of the following statements is true?
DDR3 memory modules always have tin contacts
When mixing speeds of RAM, all of the memory will work at the speed of the slowest module.
If a motherboard supports two different types of memory, you can use both at the same time
Continuity modules are used with DDR3 memory
None of these answers
During with step in the laser printing process is the paper given a small charge?
Transferring
Writing/exposing
Charging/conditioning
Fusing
Cleaning
If a windows system has the wrong sound card driver installed, it will always have a yellow exclamation mark on it in the device manager.
Which of the following statements about optical discs is true?
Blu-ray discs can have region codes
Optical discs should be cleaned by wiping in a circular pattern
Optical drives require an optical cable
Optical discs are prone to failure because of ESD damage
Burned DVDs have a much longer expected shelf life than stamped DVDs
Which Windows 7 recovery option would automatically take a number of steps including running a memory test and rolling back unresponsive drivers?
System image recovery
System restore
System repair
System manager
Repeated paper jams in the same part of the printer is a sign of:
Incorrect paper type
Failure of the primary grid
Failure of the laser
Incorrect drivers
USB header cable failure
A double-sided, double-layer DVD disc is known as a:
DVD-5 disc
DVD-9 disc
DVD-15 disc
DVD-18 disc
DVD-24 disc
What part of a printer allows it to print on both sides of a page automatically?
Inverter
Imager
Infuser
Duplexer
Degausser
Performing routine maintenance on systems that you're supporting is important to their reliability and stability. Which of the following maintenance items is generally performed the least frequently?
Running a virus scan on the system
Physical cleaning of the inside of the computer
Installing Windows updates
Running a defragmenting program on a mechanical hard drive
Updating the anti-virus program
Which of the following is currently used in optical drives?
ZCSV
ZCRV
ZVLC
ZCLV
ZCRC
You can usually print a Windows test page without sending data from the computer to the printer.
Which of the following is a statistic to help determine how many spare devices you should have on hand, but does not accurately specify when one specific device will fail?
UEFI
FMBR
ASPI
MTBF
SPTI
PC3-12800 memory is also known as DDR2-1600
Which of the following is not a reason why multiple sheets may be pulled into a printer at once causing a paper jam?
The paper is stored in an area that's too humid
Using low quality paper
Paper is stored in an area that's too dry
Worn primary corona
Which of the following parallel SCSI connectors is a male connector?
Wide SCSI connector on a ribbon cable
Wide SCSI connector on a SCSI card
Narrow SCSI connector on a ribbon cable
Wide SCSI connector on a hard drive
If you're working on a desktop system that isn't booting to the operating system, doesn't show anything on the monitor, and has a beep code of a repeating single long beep, which one of the following is most likely to be the problem?
Incorrect BIOS
Missing CPU
Dislodged RAM
SATA cable backwards
Failed SCSI card
Which voltage was frequently supplied by older ATX power supplies but is not longer found on newer versions?
+3.3 volts
-5 volts
+12 volts
+5 volts
-12 volts
In some PCs you can mix DDR2 and DDR3 modules within a memory channel, but it will default to the speed of the slowest module.
Many sound cards have colour-coded connectors. What is the green 3.5mm connector for?
Front speakers
Rear speakers
Microphone
Line in
Subwoofer
When a PC is booting, plug and play makes use of information contained in the ESCD. Where is the ESCD stored?
In the northbridge
In L1 cache memory
In the CMOS
In the page file
In the memory controller
A memory module of DDR2 for desktop PCs is a:
SIMM
RIMM
DIMM
CIMM
You're booting a typical fully functional PC that contains an optical drive and a hard drive. The optical drive is configured as the first boot device in the CMOS setup and there's a non-bootable disc in the optical drive. What will happen?
You'll get a "NTLDR missing" error and boot process will halt
You'll get a "non-system disk" error and boot process will halt
You'll get a "ESCD updating" message and boot process will halt
You'll get a "missing command interpreter" error and boot process will halt
The square four pin power connector that provides power to the processor on modern desktop PCs is called a P4 connector.
