Tom LaForce
Test por , creado hace más de 1 año

Successful organizational change requires careful planning, adaptability, and a whole lot of persistence. How familiar are you with change management process and practices?

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Tom LaForce
Creado por Tom LaForce hace más de 5 años
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Managing Change

Pregunta 1 de 3

1

Which of the following are effective practices when leading change?

Selecciona una o más de las siguientes respuestas posibles:

  • Keep information secret until all the details have been worked out.

  • Involve the people who will be effected by the change.

  • Announce major changes via email so that everyone is informed in the same way.

  • Monitor employees for signs of stress.

Explicación

Pregunta 2 de 3

1

When one of your employees appears unwilling to make a change you want to implement, what's the first thing you should do?

Selecciona una de las siguientes respuestas posibles:

  • Re-explain the reason for the change.

  • Tell the person what will happen if they don't change.

  • Offer an incentive for the person to change.

  • Share your observations with the person and discover the source of the resistance.

Explicación

Pregunta 3 de 3

1

When communicating a planned change, what information should you include:

Selecciona una de las siguientes respuestas posibles:

  • The reason for the change.

  • What the change will involve.

  • How the change will be implemented.

  • All the above.

Explicación

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