What is "Management of Change" in relation ICT Systems
Managing when organisations introduce new Information Systems
Observing the introduction of new Information Systems
Not caring when organisations introduce new Information Systems
Staff be affected if an ICT system changes
How much cooperation should managers gain from staff before, during and after a new ICT system is introduced?
Full cooperation
A good amount of cooperation
Average levels of cooperation
Not much cooperation at all
Why do some people fear change of an ICT system?
They may fear being ridiculed
They could fear being demoted
They could be stubborn
They may not be feeling like change at a certain time of year
They may be fearful of younger staff members being promoted above them
Some existing skills not required when a new ICT system is introduced
If a new ICT system is introduced, what is likely to be the result for staff?
Entire levels of management may be removed
New staff roles may be created
The whole staff workforce would be fired
All staff would protest against change
Staff may be asked to do a greater variety of tasks
Working groups may be split up
Why would older staff members fear being made to look ridiculous after the introduction of a new ICT system?
Because younger staff may have greater ICT skills
Because they may fear being attacked by a computer
Because they could fear the system would steal their money