The sales department of a company is in the midst of reorganization. An important factor in the decision to reorganize was the president’s concern over lagging sales and missed targets for the past two years and a desire to restructure the compensation plan for this group. Once the reorganization was announced, the director of the sales group resigned. This gave the company the opportunity to restructure the leadership of this area, resulting in a new vice president of sales being hired, replacing the former one.
As part of the VP’s onboarding, the HR director updates her on the sales reorganizing activities to date, and the information on employee performance in the area. He also shares the proposed structural changes that have been planned and indicates his discomfort around the former GR and it is quite possible that the previous sales leader did share these broadly including suggestions of staff reduction and ending of customer relationships.
Which is the best course of action the HR manager should recommend to ensure that the incentive plan will drive the key behaviors that will result in increased productivity?
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