Ethical Issues in the Workplace Quiz

The VP of Human Resources is committed to developing a strong organization commitment to ethical standards. Which is the best vehicle for communicating this commitment?

Which action can HR take to assist in creating an ethical organization?

After a series of meetings with different departments dealing with downsizing, the HR professional authored a document identifying affected individuals based on departmental recommendations. A longtime friend of the HR professional will be impacted. How should the HR professional handle this situation?

While applying for a job on a computer in a company’s employment office, an applicant made a statement to an office staff member that there was a sticky substance on the keyboard. Later that day, during an on-site interview, the same applicant complained that a rash emerged on his fingers from the sticky substance. At the end of the day, the applicant was not hired because of his background and screening process revealed criminal charges two years ago. Instead, the hiring manager selected a different applicant who more closely matched the needs of the position and passed the background screen. Before leaving for the day, the applicant who was not hired filed a grievance with the HR manager claiming he has not been hired because he complained during the interview of an unknown substance causing a rash on his fingers. Upon investigation, the sticky substance was identified from the observation camera to be strawberry jelly from the applicant’s sandwich eaten at the desk just prior to completing the application.

What should the HR manager do first to address the applicant’s filed grievance.

While applying for a job on a computer in a company’s employment office, an applicant made a statement to an office staff member that there was a sticky substance on the keyboard. Later that day, during an on-site interview, the same applicant complained that a rash emerged on his fingers from the sticky substance. At the end of the day, the applicant was not hired because of his background and screening process revealed criminal charges two years ago. Instead, the hiring manager selected a different applicant who more closely matched the needs of the position and passed the background screen. Before leaving for the day, the applicant who was not hired filed a grievance with the HR manager claiming he has not been hired because he complained during the interview of an unknown substance causing a rash on his fingers. Upon investigation, the sticky substance was identified from the observation camera to be strawberry jelly from the applicant’s sandwich eaten at the desk just prior to completing the application.

After the sticky substance was identified as jelly from the applicants sandwich, which action should the HR manager take to prevent a re-occurance of this situation?

While applying for a job on a computer in a company’s employment office, an applicant made a statement to an office staff member that there was a sticky substance on the keyboard. Later that day, during an on-site interview, the same applicant complained that a rash emerged on his fingers from the sticky substance. At the end of the day, the applicant was not hired because of his background and screening process revealed criminal charges two years ago. Instead, the hiring manager selected a different applicant who more closely matched the needs of the position and passed the background screen. Before leaving for the day, the applicant who was not hired filed a grievance with the HR manager claiming he has not been hired because he complained during the interview of an unknown substance causing a rash on his fingers. Upon investigation, the sticky substance was identified from the observation camera to be strawberry jelly from the applicant’s sandwich eaten at the desk just prior to completing the application.

The hiring manager asks for guidance in the event an applicant challenges the results of the background screening process in the future. What should the HR manager advise the hiring manager to do if such a challenge occurs?