Business Letter / Acknowledgements

Thank you for your order, which we acknowledge as follows: ...

We were very pleased / delighted to receive your order.

Your order is being attended to.

Your order has been put in hand, and we will do our best / utmost to have the goods ready for dispatch by ...

We will do everything possible to expedite the completion of your order

We are pleased to advice you that the goods ordered by you by letter / fax / e-mail on ... have been shipped / sent / delivered today as requested

Your order of / dated ... has been received, and the urgently required goods will be delivered to you by courier immediately

We will inform / notify you as soon as the consignment is ready for collection

We assure you that your instructions will be carefully observed / adhered to.

Special care will be devoted to the execution of your order

We hope that this first order will lead to further business

... represents the first step in the establishment of / marks the commencement of / beginning of / a long and mutually satisfactory business relationship

We hope that the goods will arrive in good condition and look forward to the pleasure of serving you again

We hope that in the event of further requirements you will make use of our services again

Thank you for your order of ..., but we regret to have to disappoint you.

We regret that we are unable to supply the goods ordered

We are sorry that we cannot accept your order

It is not possible for us to execute your order at the prices stipulated / within the delivery period requested by you

As we do not supply these machines direct from the factory, we refer you to ..., our authorized dealers in your area

We have passed your order on to our agents

The software ordered is in short supply at the moment and we would ask you to contact us again in another 3 weeks, if this is possible

We regret having to inform you that this article is out of stock / the production of this article has been discontinued due to lack of demand

Article ... is no longer available

We are out of stock / have run out of stock / no longer stock this item

Our stocks have been sold out / have been cleared / are depleted

A new supply will not be available until ...

Unless you instruct us otherwise, the goods ordered will be shipped / dispatched on receipt of new supplies

For article No. 223 we could substitute article No.226, which is very similar to the quality ordered

If you increase your order to ..., we will be glad to supply the material at the price suggested in your counter - proposal

The prices stated in your order have been taken from your price list of ... , which has in the meantime been superseded by a new one

We suggest you purchase our new model ... instead of the old model ...

We have replaced article No. ... by a completely new version, which is more economical in use and much cheaper