People will look for ways to do something faster and with __________ steps.
A. more
B. fewer
C. complicated

If a shortcut is too ______ to find, or if a habit is ingrained, then people will keep doing it the old way.
A. easy
B. simple
C. hard

True or False: If it seems like too much work to find a shortcut, then people will stay with their old habits.

___________ reduce the amount of work needed to complete a task.

True or False: There are some potential problems with defaults.

If it takes a lot of _____ to change the result of accepting "wrong" defaults, then think twice about using them in your design.

Provide ___________ as long as they are easy to learn, find, and use, but don't assume that people will always use them.

Provide ___________ if you know what most people will want to do most of the time, and if the result of choosing a default by mistake does not cause costly errors.

Example of Easy Shortcuts