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Test sobre Basic Security Guard Course, creado por MGChute el 13/08/2015.

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Basic Security Guard Course

Basic Security Guard Course

Pregunta 1 de 86

1

Which of the following would NOT be a code of conduct violation.

Selecciona una de las siguientes respuestas posibles:

  • Failing to comply with all Municipal and Federal statutes.

  • Using profane, abusive and insulting language.

  • Being rude to a member of the public.

  • Attending work with a wrinkled shirt.

Explicación

Pregunta 2 de 86

1

A Security Guard can also be referred to as a Security Officer.

Selecciona una de las siguientes respuestas posibles:

  • True

  • False

Explicación

Pregunta 3 de 86

1

Anyone can file a complaint against a Security Guard.

Selecciona una de las siguientes respuestas posibles:

  • True

  • False

Explicación

Pregunta 4 de 86

1

Under the Private Security and Investigative Services Act a Security license is valid for...

Selecciona una de las siguientes respuestas posibles:

  • 1 year

  • 2 years

  • 5 years

  • No expiry date

Explicación

Pregunta 5 de 86

1

Under the Private Security and Investigative Services Act which of the following would NOT make a person eligible in obtaining a Security Guard license.

Selecciona una de las siguientes respuestas posibles:

  • Having a previous Criminal Record for Assault with a weapon under the Criminal Code of Canada.

  • Having more than three speeding offenses within one year under the Highway Traffic Act.

  • Being 18 years of age.

  • Legally being allowed to work in Canada.

Explicación

Pregunta 6 de 86

1

Which of the following professions would NOT be exempt under the Private Security and Investigative Services Act?

Selecciona una de las siguientes respuestas posibles:

  • Lawyers

  • Locksmiths

  • Bodyguards

  • Armored Car Services

Explicación

Pregunta 7 de 86

1

What does P.S.I.S.A. stand for?

Selecciona una de las siguientes respuestas posibles:

  • Professional Security and Investigative Services Act

  • Personal Security and Investigative Services Act

  • Private Security and Investigative Services Act

  • None of the above

Explicación

Pregunta 8 de 86

1

As a Security Guard while patrolling a property you notice a black wallet in the snow. You decide to check the wallet for I.D. and find none. You notice a $20 bill locked away in a hidden compartment. You decide to take the money and buy coffee for the staff because it was obvious you would never find the owner. What could be a possible result?

Selecciona una de las siguientes respuestas posibles:

  • Getting fired.

  • Getting charged with a Code of Conduct violation under the Private Security and Investigative Services Act.

  • Charged with a criminal offense.

  • All of the above.

Explicación

Pregunta 9 de 86

1

Which of the following statements are true?

Selecciona una de las siguientes respuestas posibles:

  • As Security Guard having a Security license is a privilege.

  • As a Security Guard having a Security license is a right as long as you are over the age of 18.

  • Unlike the police, a Security Guard's conduct is not that important as long as no laws are being broken.

  • None of the above.

Explicación

Pregunta 10 de 86

1

Which of the following statements is true when solving problems?

Selecciona una de las siguientes respuestas posibles:

  • Identify the problem, find any solution that is available, take action using that solution.

  • You should not be looking for problems unless they are obvious.

  • Identify the problem, find possible solutions, take action using the best solution, evaluate all possible solutions.

  • Sometimes if you ignore a minor problem it will work itself out.

Explicación

Pregunta 11 de 86

1

Which of the following is NOT an important quality for a Security Guard?

Selecciona una de las siguientes respuestas posibles:

  • Having good communication skills.

  • Being sensitive to the needs of other cultures.

  • The ability to problem solve.

  • Being able to run long distances.

Explicación

Pregunta 12 de 86

1

Which of the following would be a duty you would perform while working as a Loss Prevention Specialist?

Selecciona una de las siguientes respuestas posibles:

  • Wearing a uniform and patrolling a shopping mall.

  • Conducting a mobile surveillance in a residential neighborhood.

  • Conducting background investigations into the newly hired staff.

  • An undercover Security Guard working in retail stores who detects theft and fraud.

Explicación

Pregunta 13 de 86

1

Which of the following is a FALSE statement?

Selecciona una de las siguientes respuestas posibles:

  • A Security Guard's job can be physically demanding.

  • When working as a Security Guard it is important to keep in good physical shape.

  • You are required to meet a minimum standard of physical fitness before being granted a Security License.

  • As a Security Guard you may be required to take tasks that are physically demanding.

Explicación

Pregunta 14 de 86

1

Ontario law defines a Security Guard as a person who...

Selecciona una de las siguientes respuestas posibles:

  • Works for money to guard or patrol to protect people and property.

  • Works for money as an arm of law enforcement.

  • Works for money to observe and report to police any criminal activity.

  • Works for money to protect members of the public.

Explicación

Pregunta 15 de 86

1

When dealing with unknown individuals, a Security Guard has little or no knowledge of the person's history. What dangers could a Security Guard face when dealing with an unknown individual?

Selecciona una de las siguientes respuestas posibles:

  • The individual could have a weapon.

  • The individual could have a contagious disease.

  • The individual could have a violent past.

  • All of the above.

Explicación

Pregunta 16 de 86

1

Which of the following jobs could you NOT perform as a licensed Security Guard?

Selecciona una de las siguientes respuestas posibles:

  • Loss Prevention Specialist

  • Mobile Security patrol

  • Bouncer

  • Bailiff

Explicación

Pregunta 17 de 86

1

A Security Guard must be knowledgeable of the eight basic elements of a site safety program, Which of the following would NOT be included as one of the eight basic elements?

Selecciona una de las siguientes respuestas posibles:

  • Company safety policy.

  • Door opening procedure policy.

  • Safety training.

  • Safety rules.

Explicación

Pregunta 18 de 86

1

When working as a Security Guard you may find yourself in an unavoidable confrontation. In this situation a Security Guard should...

Selecciona una de las siguientes respuestas posibles:

  • Consider their own safety first.

  • Consider the safety of the individual they are dealing with.

  • First assess the situation to see if any laws are being broken.

  • None of the above.

Explicación

Pregunta 19 de 86

1

The best way for you to get a crowd under control is to...

Selecciona una de las siguientes respuestas posibles:

  • Become friendly with the main trouble makers.

  • Agree with their cause so they trust you.

  • Let them know that this is just a part time job for you and as far as you're concerned if trouble starts you won't get involved.

  • Avoid any conversation with anyone.

Explicación

Pregunta 20 de 86

1

A crowd that is exhibiting sympathy for or against authority or for a political cause is called...

Selecciona una de las siguientes respuestas posibles:

  • A riot.

  • A demonstration.

  • A rave.

  • None of the above.

Explicación

Pregunta 21 de 86

1

Which of the following would be a likely place for a crowd to get out of control?

Selecciona una de las siguientes respuestas posibles:

  • A hockey game.

  • A rock concert.

  • A protest rally.

  • All of the above.

Explicación

Pregunta 22 de 86

1

Are Security Guards or Private Investigators allowed to locate persons who are in the Witness Protection Program?

Selecciona una de las siguientes respuestas posibles:

  • Yes

  • No

Explicación

Pregunta 23 de 86

1

Security Guards are only allowed to enforce the Highway Traffic Act on Private Property only.

Selecciona una de las siguientes respuestas posibles:

  • True

  • False

Explicación

Pregunta 24 de 86

1

The purpose of surveillance is to...

Selecciona una de las siguientes respuestas posibles:

  • Gather evidence.

  • Observe an individual's actions.

  • For the purpose of identifying associates.

  • All of the above.

Explicación

Pregunta 25 de 86

1

The best way to deal with a crowd is to...

Selecciona una de las siguientes respuestas posibles:

  • Approach the quietest member of the crowd and discuss your concerns.

  • Arrest the most vocal person in the crowd to remove them.

  • Threaten the crowd with use of force if they do not retreat.

  • Approach the most vocal member of the crowd and discuss your concerns.

Explicación

Pregunta 26 de 86

1

A visitor log would be used for which of the following?

Selecciona una de las siguientes respuestas posibles:

  • Recording visitor entries and exits on the property.

  • To record information passed on from a previous shift.

  • To keep track of patterns of entry on the property to determine suspicious activity.

  • All of the above.

Explicación

Pregunta 27 de 86

1

When dealing with crowd you should never engage in an argument with anyone unless they start making unnecessary and rude comments towards you.

Selecciona una de las siguientes respuestas posibles:

  • True

  • False

Explicación

Pregunta 28 de 86

1

What is a possible consequence when conducting surveillance in a residential area during daylight hours?

Selecciona una de las siguientes respuestas posibles:

  • Police being called.

  • The "target" you are watching notices you.

  • Residents in the area approach you.

  • All of the above.

Explicación

Pregunta 29 de 86

1

As a Security Guard it is OK to leave spaces in your duty notebook in case you need to add something later.

Selecciona una de las siguientes respuestas posibles:

  • True

  • False

Explicación

Pregunta 30 de 86

1

When starting your shift as a Security Guard which of the following is NOT something you would enter in your duty notebook before going out on patrol?

Selecciona una de las siguientes respuestas posibles:

  • The start and end time of your shift.

  • Date

  • Weather conditions.

  • Road conditions.

  • What your partner is wearing.

Explicación

Pregunta 31 de 86

1

Which of the following is NOT a true statement?

Selecciona una de las siguientes respuestas posibles:

  • A good report has clarity of thought.

  • A good report is complete and self-explanatory.

  • A good report can be based on opinion.

  • A good report is accurate.

Explicación

Pregunta 32 de 86

1

As a Security Guard the purpose of your notebook is to...

Selecciona una de las siguientes respuestas posibles:

  • Keep personal information you do not want others to know about.

  • Maintain an accurate daily record of events while on shift.

  • Keep intel on suspects you come in contact with.

  • The law requires you to carry a notebook at all times.

Explicación

Pregunta 33 de 86

1

Best practices dictate that you write your notebook and reports with...

Selecciona una de las siguientes respuestas posibles:

  • Pencil

  • Blue pen

  • Black pen

  • Red pen

Explicación

Pregunta 34 de 86

1

If a Security Guard keeps accurate and concise notes this will show...

Selecciona una de las siguientes respuestas posibles:

  • That the Security Guard is ready to be promoted.

  • That the Security Guard is professional.

  • That the Security Guard has taken a notebook-taking course.

  • That the Security Guard is in the wrong profession.

Explicación

Pregunta 35 de 86

1

If you make a mistake in your notebook you should...

Selecciona una de las siguientes respuestas posibles:

  • Throw it away.

  • Draw a line through the mistake and initial it.

  • Scribble it out with a red pen.

  • None of the above.

Explicación

Pregunta 36 de 86

1

It is OK to remove a page from your duty notebook providing it has nothing to do with the case before the court.

Selecciona una de las siguientes respuestas posibles:

  • True

  • False

Explicación

Pregunta 37 de 86

1

Which of the following statements below is FALSE. Once Occupational Health and Safety authorities have been notified of unsafe work they are obligated to ensure no other worker assigned to perform the work unless...

Selecciona una de las siguientes respuestas posibles:

  • The supervisor is satisfied in his mind that the work is safe to continue.

  • The worker assigned is not exposed to imminent danger.

  • There is a procedure in place to refuse work.

  • The imminent danger has been eliminated.

Explicación

Pregunta 38 de 86

1

Which of the following would be examples of hazards in the workplace?

Selecciona una de las siguientes respuestas posibles:

  • Poor lighting in offices.

  • Cold weather for workers working outside.

  • Equipment stored in an active hallway.

  • All of the above.

Explicación

Pregunta 39 de 86

1

MSDS stands for Material Safety Data Sheets.

Selecciona una de las siguientes respuestas posibles:

  • True

  • False

Explicación

Pregunta 40 de 86

1

WHMIS Class "A" includes...

Selecciona una de las siguientes respuestas posibles:

  • Poisonous and infectious material.

  • Oxidizing material.

  • Flammable and combustible liquids.

  • Compressible gas.

Explicación

Pregunta 41 de 86

1

WHMIS Class "C" includes...

Selecciona una de las siguientes respuestas posibles:

  • Poisonous and infectious materials.

  • Flammable and combustible liquids.

  • Compressible gas.

  • Oxidizing material.

Explicación

Pregunta 42 de 86

1

WHMIS Class "F" includes...

Selecciona una de las siguientes respuestas posibles:

  • Poisonous and infectious material.

  • Oxidizing material.

  • Flammable and combustible liquids.

  • Dangerously reactive material.

Explicación

Pregunta 43 de 86

1

WHMIS Class "E" includes...

Selecciona una de las siguientes respuestas posibles:

  • Poisonous and infectious material.

  • Corrosive material.

  • Compressible gas.

  • Oxidizing material.

Explicación

Pregunta 44 de 86

1

Workers in Ontario can NOT refuse work which they believe places them in imminent danger, they must first tell a supervisor.

Selecciona una de las siguientes respuestas posibles:

  • True

  • False

Explicación

Pregunta 45 de 86

1

What does the acronym (WHMIS) stand for?

Selecciona una de las siguientes respuestas posibles:

  • Workplace Hazardous Materials International System

  • Workplace Hazardous Materials Information System

  • Workplace Hazardous Metals Information System

  • Workplace Hazardous Materials Information Services

Explicación

Pregunta 46 de 86

1

After receiving a supervisor's report about unsafe work- a worker who still believes the work is unsafe can file a complaint with...

Selecciona una de las siguientes respuestas posibles:

  • The Dangerous Workplace Board.

  • The local Police Agency.

  • Workers Compensation Board.

  • Workplace Health and Safety.

Explicación

Pregunta 47 de 86

1

When on your patrols in an office building as a Security Guard, if you were to notice smoke you should FIRST...

Selecciona una de las siguientes respuestas posibles:

  • Call the fire department.

  • Pull the closest fire alarm.

  • First determine the origin of the smoke before contacting anyone.

  • Start evacuation procedures.

Explicación

Pregunta 48 de 86

1

A Type "B" Fire Extinguisher is used for...

Selecciona una de las siguientes respuestas posibles:

  • Paper and wood.

  • Flammable liquids such as gas, oil and paint.

  • Electrical fires.

  • None of the above.

Explicación

Pregunta 49 de 86

1

It is not necessary for a Security Guard to know emergency procedures as long as he has access to the Emergency Management Plan.

Selecciona una de las siguientes respuestas posibles:

  • True

  • False

Explicación

Pregunta 50 de 86

1

A Type "C" fire extinguisher is used for...

Selecciona una de las siguientes respuestas posibles:

  • Paper and wood.

  • Flammable liquids such as gas, oil and paint.

  • Electrical fires.

  • None of the above.

Explicación

Pregunta 51 de 86

1

When using a fire extinguisher you should think P.A.S.S. which is short for...

Selecciona una de las siguientes respuestas posibles:

  • Pull, Aim, Squeeze, Sweep

  • Pull, Arm, Squeeze, Sweep

  • Push, Arm, Squeeze, Sweep

  • None of the above

Explicación

Pregunta 52 de 86

1

A Type "A" fire extinguisher is used for...

Selecciona una de las siguientes respuestas posibles:

  • Paper and wood.

  • Flammable liquids such as gas, oil and paint.

  • Electrical fires.

  • None of the above.

Explicación

Pregunta 53 de 86

1

On your patrols in an office tower as a Security Guard you come across a suspicious package in the hallway. Which of the following should you do?

Selecciona una de las siguientes respuestas posibles:

  • Call the police immediately from your cell phone.

  • Open the package to see if there is any indication who the owner is.

  • Begin evacuating the office tower.

  • Refer to your emergency management plan and use a land line to call emergency services.

Explicación

Pregunta 54 de 86

1

In the Criminal Code of Canada a serious criminal offense is called a...

Selecciona una de las siguientes respuestas posibles:

  • Provincial offense

  • Indictable offense

  • Summary conviction offense

  • Hybrid offense

Explicación

Pregunta 55 de 86

1

The highest court in Canada is called...

Selecciona una de las siguientes respuestas posibles:

  • Court of Queen's Bench

  • Superior Court of Canada

  • Supreme Court of Canada

  • Ontario Court of Appeal

Explicación

Pregunta 56 de 86

1

Laws are divided into two parts. These are public and private laws.

Selecciona una de las siguientes respuestas posibles:

  • True

  • False

Explicación

Pregunta 57 de 86

1

Which of the following courts would criminal offenses NOT be heard in.

Selecciona una de las siguientes respuestas posibles:

  • Youth Court

  • Provincial Court

  • Superior Court

  • Small Claims Court

Explicación

Pregunta 58 de 86

1

Criminal law in Canada is...

Selecciona una de las siguientes respuestas posibles:

  • Provincial

  • Municipal

  • International

  • Federal

Explicación

Pregunta 59 de 86

1

A jury in a civil trial has...

Selecciona una de las siguientes respuestas posibles:

  • 15 members

  • 6 members

  • 12 members

  • 9 members

Explicación

Pregunta 60 de 86

1

In a criminal trial a jury consists of...

Selecciona una de las siguientes respuestas posibles:

  • 9 members

  • 6 members

  • 7 members

  • 12 members

Explicación

Pregunta 61 de 86

1

In the Criminal Code of Canada a minor offense is called an...

Selecciona una de las siguientes respuestas posibles:

  • Indictable offense

  • Hybrid offense

  • Provincial offense

  • Summary conviction offense

Explicación

Pregunta 62 de 86

1

A person or business who sues another person or business is called...

Selecciona una de las siguientes respuestas posibles:

  • The Plaintiff

  • The Defendant

  • The Victim

  • The Accused

Explicación

Pregunta 63 de 86

1

Criminal offenses are divided into two categories. They are:

Selecciona una de las siguientes respuestas posibles:

  • Indictable, Summary

  • Municipal, Provincial

  • Federal, Provincial

  • None of the above.

Explicación

Pregunta 64 de 86

1

Which of the following is NOT a true statement.

Selecciona una de las siguientes respuestas posibles:

  • PIPEDA applies to organizations and their employees who collect and store personal and sensitive information.

  • PIPEDA requires organizations to establish personal information policies.

  • PIPEDA requires organizations to collect information with consent.

  • PIPEDA monitors business policies involving foreign information.

Explicación

Pregunta 65 de 86

1

What does (PIPEDA) stand for?

Selecciona una de las siguientes respuestas posibles:

  • Personal Information Protection and Electronic Documents Act

  • Protection of Personal Information and Electrical Documents Act

  • Preparation of Information and Electrical Documents Act

  • Personal Protection Information and Electrical Documents Act

Explicación

Pregunta 66 de 86

1

Under the Liquor License Act what age can a person legally consume alcoholic beverages in Ontario?

Selecciona una de las siguientes respuestas posibles:

  • 17 years with parental permission

  • 18 years

  • 19 years

  • 21 years

Explicación

Pregunta 67 de 86

1

Any organization can use without permission of the person any information if it is used for an emergency that threatens the life, health, or security of any person.

Selecciona una de las siguientes respuestas posibles:

  • True

  • False

Explicación

Pregunta 68 de 86

1

Under Canadian law, the more serious offenses are classified as:

Selecciona una de las siguientes respuestas posibles:

  • dual procedure offenses

  • summary conviction offenses

  • indictable offenses

  • felony offenses

Explicación

Pregunta 69 de 86

1

PIPEDA is ___________ law.

Selecciona una de las siguientes respuestas posibles:

  • Provincial

  • International

  • Municipal

  • Federal

Explicación

Pregunta 70 de 86

1

Taking the time to explain to people why certain rules are in place, give them directions or answer other questions they may have about matters unrelated to security are examples of...

Selecciona una de las siguientes respuestas posibles:

  • ...activities that should be avoided because they distract a security guard from his or her job.

  • ...the best way to pass time on a shift when there is nothing happening.

  • ...a security guard's primary responsibility.

  • ...tasks best left to trained customer service representatives.

  • ...ways for a security guard to provide good customer service while carrying out his or her other responsibilities.

Explicación

Pregunta 71 de 86

1

A security guard is called to the scene of a couple (not employees) arguing in a common area of a public access building that the guard is tasked to patrol. The couple is yelling and swearing, waving their arms and pointing at each other but no physical contact or verbal threats have occurred. Attempts by other employees and passerby to separate the couple have failed. Your best course of action is:

Selecciona una de las siguientes respuestas posibles:

  • Immediately contact the police, observe them from a distance but do not intervene as the Public's safety is more important than this disturbance.

  • Stay at a safe distance in an interview stance in order to be seen, use tactical communication skills to attempt to de-escalate the situation, then inform the couple to leave the property if they have no business there.

  • Physically separate the couple, using force if necessary as they are causing a breach of the peace, then physically escort the two off the property.

  • Detain both after separating them, prevent them from leaving until police arrive in the event a Criminal offense has occurred.

Explicación

Pregunta 72 de 86

1

Which of the following is a FALSE statement?

Selecciona una de las siguientes respuestas posibles:

  • Having bias will limit your credibility.

  • Opinions can make you appear judgmental

  • Opinions are an important addition to an incident report

  • Having bias can cause an incident to escalate

Explicación

Pregunta 73 de 86

1

The main goal for effective communication is to accurately send your message to another person and that person will clearly understand it.

Selecciona una de las siguientes respuestas posibles:

  • True

  • False

Explicación

Pregunta 74 de 86

1

A closed question usually ends in "yes" or "no".

Selecciona una de las siguientes respuestas posibles:

  • True

  • False

Explicación

Pregunta 75 de 86

1

Tactical communication is a reasonable option instead of using physical force.

Selecciona una de las siguientes respuestas posibles:

  • True

  • False

Explicación

Pregunta 76 de 86

1

When dealing with an individual from another culture it is best that you take time to understand the person better to avoid escalating the situation.

Selecciona una de las siguientes respuestas posibles:

  • True

  • False

Explicación

Pregunta 77 de 86

1

A person applying for an apartment who is turned down because of his perceived cultural habit would be protected under the Human Rights Code.

Selecciona una de las siguientes respuestas posibles:

  • True

  • False

Explicación

Pregunta 78 de 86

1

Which of the following would NOT be considered harassment under the definition.

Selecciona una de las siguientes respuestas posibles:

  • Calling an old girl friend and hanging up.

  • Making rude comments to an employee when you know it makes them feel uncomfortable.

  • Making sexually suggestive remarks to a fellow worker.

  • Having a conversation with a fellow worker over lunch/

Explicación

Pregunta 79 de 86

1

The Human Rights Code is...

Selecciona una de las siguientes respuestas posibles:

  • Provincial law

  • Federal law

  • Municipal law

  • International law

Explicación

Pregunta 80 de 86

1

Which of the following statements would be a good example of stereotyping?

Selecciona una de las siguientes respuestas posibles:

  • All lemons are yellow.

  • People that speed could possibly cause an accident.

  • Most new immigrants to Canada speak very little English.

  • None of the above.

Explicación

Pregunta 81 de 86

1

The Human Rights Code is administered by...

Selecciona una de las siguientes respuestas posibles:

  • the Human Rights Tribunal

  • the Human Rights Commission

  • the National Association of Human Rights

  • No one administers the Human Rights Code.

Explicación

Pregunta 82 de 86

1

Section 494(1) of the Criminal Code allows anyone to make an arrest found committing...

Selecciona una de las siguientes respuestas posibles:

  • a summary conviction offense

  • a provincial offense

  • an indictable offense

  • None of the above.

Explicación

Pregunta 83 de 86

1

Section 494 (3) of the Criminal Code requires anyone, other than a peace office making a lawful arrest without warrant, to forthwith deliver that person to a peace officer.

Selecciona una de las siguientes respuestas posibles:

  • True

  • False

Explicación

Pregunta 84 de 86

1

A property owner, occupier or an agent of a property owner or occupier may arrest any person whom he finds committing a criminal offense.

Selecciona una de las siguientes respuestas posibles:

  • True

  • False

Explicación

Pregunta 85 de 86

1

Which of the following may be considered excessive use of force?

Selecciona una de las siguientes respuestas posibles:

  • Handcuffing an individual after making a lawful arrest.

  • Placing an individual in a wrist lock after making a lawful arrest and the individual is resisting.

  • A man is refusing to drop a tire iron while walking towards you and you strike him with your hand.

  • You smack a man you placed in custody because he is not moving fast enough.

Explicación

Pregunta 86 de 86

1

You are a citizen standing outside a variety store when the door flies open and a male being chased by who you know to be the owner. The owner is yelling "stop thief". Would Section 494 (1) (i) (ii) allow you to legally assist the owner in making a lawful arrest?

Selecciona una de las siguientes respuestas posibles:

  • Yes

  • No

Explicación

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