Creado por Cari Hawthorne
hace alrededor de 9 años
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Factors that effect organizations
Typewriters, computers, copy machines
Horse and wagon to regional delivery services
A greater demand for businesses goods and services
need for workers based on market
Environments affected by activities of state, federal and local government
Businesses are organized into one of the four basic structures
basic and easy to organize. Single authority and final authority for all decisions. Profits belong to the owner and owner is liable for all decisions and activities
owned by two or more people who share final authority for business decisions and are jointly responsible for the actions of the business
share responsibility for managing the business based on the partnership agreement
most of the partners involved are only investors and have little input into daily operations. Most common are law firms, accounting practices and medical clinics
acts similar to a general partnership but formed only to manage a specific project
liability is limited to assets owned by the corporation. Life of the corporation can be extended past the life of the founder. Ownership can be transferred by selling stock
cross between a general partnership and a corporation
process by which businesses create the product or services offered to customers
activities necessary to produce the goods or services
defines organizational goals and the methods to be used in achieving these goals
framework for collecting information used to forecast future business operations
communicates what a company does, for whom it does it, and what long-range success will look like
gets more specific and describes how the company will achieve its vision
things that set companies apart
standards for how an organization will conduct business
goals need to describe how an organization will achieve their goals
descriptive enough to guide business-unit managers in developing action plans that will accomplish the goals
method for determining when it has been met
describe the actions that will be taken
high enough to challenge the organization but not so high that its unachievable
time frame for completion
Where are we now?
Where do we want to be?
How will we get there?
How will we know when we arrive?
behavior focused on building external and strategic relationships
behavior that doesn't deplete the resources used to achieve an outcome
Insurance that protects companies from claims such as sexual harassment, discrimination and wrongful discipline
employees who initiate reports of what they reasonably believe are company actions are in violation of federal laws
the amount of time an employee has to file retaliation for blowing the whistle
the amount of time that OSHA has to issue a final order for retaliation
advise employees on ethical issues and manage programs designed to allow confidential reporting
-PRODUCT
-PRICE
-PLACEMENT
-PROMOTION
compilation of all policy decisions a company has made
normally contain a summary of information that employees need to know regarding their employment relationship with their employer
ability to create effective organizations by applying the principals and practice of human resource management
statement that reports a companies assets, liability and equity at a specific point and time
also known as a profit and loss statement. Reports a company's income, expenses and profits over a certain period of time
reports the flow of cash in and out of a company
plan that describes expected income and expenses over a period of time
requires justification for ALL expenses in the new budget
explains what a company seeks to accomplish and why?
-cost leadership
-differentiation
-focus
selling products and services at a lower cost
providing unique products and services that are widely valued by customers
strategy that concentrates on a specific need
moderate growth-only retains customers
seek fast growth, like innovation and risk taking
imitate others success
use inconsistent strategies, only respond to change
-Inbound logistics
-operations
-outbound logistics
-marketing and sales
-service
-Firm infrastructure
-human resource management
-technology development
-procurement
Strengths, Weaknesses, Opportunities & Threats
organizations should be formed in a way that support one another
In what business are we or should we be in?
How should we compete in a particular industry
shared values and beliefs that influence worker behavior
patterns or activities that keep an organization operating
-suppliers
-buyers
-rival firms
-new entrants
-substitues
costs of switching from one one service to another, capital requirements or amount of money, economies of scale
goods or services of different businesses that can satisfy similar customer needs
depending on suppliers for materials
opportunities to improve their market position or competitive pressures