1 Which of the following products is most likely to have an exclusive channel for
distribution?
(A) Computers
(B) Soft drinks
(C) Mobile phones
(D) Designer jewellery

2 What type of industrial action is a lockout?
(A) Overt action by an employee
(B) Overt action by an employer
(C) Covert action by an employee
(D) Covert action by an employer

3 An Australian business has opened a factory in China.
What method of international expansion is this?
(A) Export
(B) Licensing
(C) Management contract
(D) Foreign direct investment

4 A business has shortened the chain of command by reducing the number of middle
managers.
What is this an example of?
(A) Networks
(B) Outsourcing
(C) Flatter structures
(D) Strategic alliances

5 A manager wants disagreements amongst employees to be solved quickly and according
to company policy.
What strategy will assist the manager to do this?
(A) Using non-financial rewards
(B) Adopting induction processes
(C) Implementing grievance procedures
(D) Introducing flexible working conditions

6 An increasing number of employees are seeking a better work-life balance. As a result,
many businesses are introducing job sharing.
What is this an example of?
(A) Communication systems in response to a social influence
(B) Flexible working conditions in response to a social influence
(C) Communication systems in response to an economic influence
(D) Flexible working conditions in response to an economic influence

7 A global pizza company changes the pizza sizes and toppings for each country in which
it operates.
What is this an example of?
(A) Differentiation
(B) Standardisation
(C) Global branding
(D) Global consumers

8 Which of the following best describes corporate raiders?
(A) Accountants who audit public companies
(B) Company managers who misuse company funds
(C) Firms specialising in takeovers of undervalued companies
(D) Investigators working for the Australian Securities Exchange

9 For an Australian importer, which of the following would be classified as an opportunity
in a SWOT analysis?
(A) Highly trained staff
(B) Increased competition
(C) Strong brand recognition
(D) Appreciation of the Australian dollar

10 Which of the following is an advantage of using the classical-scientific theory of
management?
(A) Greater efficiency from flat structures
(B) Improved team work leading to higher profits
(C) Division of labour creating improved productivity
(D) Improved worker satisfaction through doing repetitive tasks

11 Ricky needs to reduce business expenses. To do this, he has selected three staff to be
made redundant.
What management role is Ricky performing?
(A) Decisional
(B) Informational
(C) Interpersonal
(D) Strategic

12 A business has the following balance sheet.
Assets $ 189 000
Current assets 15 000
Non-current assets 174 000

Liabilities $189 000
Current liabilities 12 000
Non-current liabilities 85 000

Owners equity 92 000
Industry averages: Current ratio 2:1
Debt to equity ratio: 200%

Compared to the industry averages, this business has
(A) better solvency and better liquidity.
(B) better solvency and poorer liquidity.
(C) poorer solvency and better liquidity.
(D) poorer solvency and poorer liquidity.

13 An overseas company has made a pirate version of Sascha’s computer game.
What type of global influence on Sascha’s business is this?
(A) Cultural
(B) Financial
(C) Legal
(D) Political

14 Courtney works 20 hours per week. She is entitled to sick leave and holiday pay.
What type of employment contract is this?
(A) Casual full-time
(B) Casual part-time
(C) Permanent full-time
(D) Permanent part-time

15 Why might a government adopt protectionism?
(A) To preserve local jobs in particular industries
(B) To promote competition in particular industries
(C) To gain access to new and improved technology
(D) To encourage more efficient management practices

16 Riley has 150 employees. She is preparing a report outlining her company’s plans to
ensure women have better access to senior positions.
Which workplace issue is Riley addressing?
(A) Anti-discrimination
(B) Equal employment opportunity
(C) Occupational health and safety
(D) Workers compensation

17 How is the role of the Reserve Bank of Australia best described?
(A) It provides loans to small businesses.
(B) It provides insurance services for farmers.
(C) It facilitates the buying and selling of shares.
(D) It oversees the stability of the financial system.

18 Under what legal framework is it the responsibility of employees to use care and skill in
performing work activities?
(A) Common law
(B) Fair Work Act 2009 (Cth)
(C) Workplace Relations Act 1996 (Cth)
(D) The National Employment Standards

19 What does a cash flow statement show?
(A) Assets
(B) Liquidity
(C) Profitability
(D) Receivables

20 A business firm has improved the security of its online payment system.
Which aspect of social responsibility is this an example of?
(A) E-commerce
(B) Quality of working life
(C) Ecological sustainability
(D) Managing cultural diversity