Este test está cronometrado.
Tienes 1 hora 45 minutos para completar 60 preguntas de este test.
Which of these cannot be deactivated?
Validation rule
Workflow rule
Approval process
Sharing rule
Apex triggers
Escalation rule
Assignment rule
Auto-response rule.
An object can have
A master-detail relationship with itself
A lookup relationship with itself
Both of above are possible
A standard object can be a child object in a
master-detail relationship
lookup relationship
If a custom object is a child in a master-detail relationship, then its OWD setting is controlled by parent
In a workflow rule which of the following statements is true
Specifying at least one criterion is compulsory in the rule criteria section under Run this rule if the following criteria are met
Specifying criteria is optional in the rule criteria section under Run this rule if the following criteria are met' If no criteria are specified, then this workflow rule will execute for all records created of that object.
'New Meeting Request' button is available on the Open Activities related list on the detail pages of contacts, leads, and person accounts
Criteria based sharing rule is not available on which standard objects?
Account
Not available for Lead
Campaign. Available for Accounts
Contact
Opportunity
Case
While inserting/updating/upserting a new user using the Apex Data Loader, values for which of these fields can be provided in the input csv file?
User Role
User License
User Profile
To remove Chatter tab from the top horizontal bar, remove it from the 'Selected Tabs' from 'Customize My Tabs' from the '+' sign. To remove Chatter link altogether for all profiles, go to Setup -> Customize -> Chatter -> Settings and uncheck 'Enable'. Now Chatter link will not be available even if the '+' sign is clicked. To remove Chatter link altogether only for a specific profile, go to Setup -> Manage Users -> Profiles -> -> Objects and Tabs -> Chatter -> Edit and select'
Any changes to records owned by a user are automatically followed on Chatter. To disable this feature, go to Setup -> My Chatter Settings -> My Feeds and check the checkbox for 'Stop automatically
Which are the two report folders to which all users have access?
Unfiled Public Reports
My Personal Custom Reports
If the email id of an inactive user in Salesforce is changed then:
An email is sent immediately to the new email id for verifying the new email id.
An email is sent to the new email id for verifying the new email id only when the user is activated.
An email is NOT sent to the new email id for verifying the new email id as the email id was changed when the user was inactive. Such a mail would be sent only if the email id of an active user is changed
A file which is private:
Can always be viewed by only the owner of the file
Can always be viewed by the owner of the file and by any user who has the 'Modify All Data' permission.
Depends.
Mail Merge process: About the mail merge process and merge fields A mail merge is the process of generating form letters and other Microsoft Word documents that are personalized for the recipient, who is often a contact or lead. The content of each document is predefined in a mail merge template. Mail merge templates include variables called merge fields where data from your Salesforce records — for example a contact's name and address—displays in the generated document.
An Account record is owned by user A. For user B the 'Sharing' option would appear on this record if
User B has 'View All' permission at profile level for Account
User B has 'Modify All' permission at profile level for Account
OWD of Account is public read/writ
User B has 'Delete' permission at profile level for Account
In order to make sure that sharing rules are calculated and acknowledged as they should be, recalculate the rules. Recalculate sharing rules by: a. Navigate to Setup| Security Controls| Sharing Settings b. Under the object where the sharing rule was created or deleted, click on 'Recalculate'. This will reset the record permissions for the object.
There might be another active workflow rule on the same object which might be giving an output which is conflicting with the output of this workflow rule by updating the same field in some other way. De activate the other workflow rule or check the business logic as to why we are doing multiple field updates on the same field.
The workflow actions within a workflow rule execute in the order in which they are created.
If multiple active workflow rules are present on an object, then these workflow rules will execute in the order in which they have been created.
An opportunity is triggering a workflow rule that is set to evaluate. When a record is created, or when a record is edited and did not previously meet the rule criteria'. The opportunity previously met the workflow criteria so the workflow rule should not trigger now. But the workflow rule is being triggered. This can happen when the account that the opportunity is related to is changed. Doing this will re-parent the opportunity and thus all 'on-create' workflow rules will trigger
A manual sharing can be created using the Apex Data Loader.
A manual sharing can be created for a standard or custom object u sing the Apex Data Loader
Which of these standard objects cannot be shared? Account, Opportunity, Lead, Case, Product, Campaign, Contract, Contact
Product
User
Contract
Which of these records can be activated? Account, Opportunity, Lead, Case, Product, Campaign, Contract, Contact
Campaign
Which of these records cannot be deactivated once activated?
Account object has a custom field 'Tax' of type number. Some account records are present in Salesforce which do not have any value in this field. This custom field is now made a required field by editing it. The editing will fail as some records are present which do not have a value for this field.
Account object has a custom field 'Tax' of type number. Two account records are present in Salesforce which have the same value in this field say 5000. This custom field is now made a unique field by editing it. The editing will fail as two records are present which have the same value for this field.
Account object has a custom field 'Tax' of type number. Two account records are present in Salesforce, account name Acc1 has value 7 in this field while account name Acc2 does not have any value in this field. This custom field Tax is now given a default value of 89 by editing it. Which of these cases will happen:
The Tax field of Acc2 will get the value 89 and all accounts created henceforth will have the default value 89 in this Tax field
The Tax field of Acc2 will r
For manual sharing of any account record, by default the owner of the record has Full Access to the account record and has Read/Write access on the related contacts, opportunities, cases. The Read/Write access on the related contacts, opportunities, cases can be made more restrictive for the owner like read-only by creating a new manual sharing rule for that account record and selecting the owner's name from within the Users list.
OWD of account is public read/write. While creating which of the following, more restrictive values (like public read-only) will be available for sharing? i. Sharing rule on Account ii. Manual sharing rule on any specific account record.
Only i
Only ii
Both i and ii
Neither i nor ii
Sales Stages refer to Stage picklist of opportunity
A master object cannot have more than two detail objects through master-detail relationship as at the most 2 master-detail relationships are allowed per object.
field marked as required while creating the field can be removed from some page layouts
A workflow rule can have a workflow action of type 'Field Update' to determine which record type should be assigned to the created record.
Which record type will get assigned to a record being created?
Record type assigned by user while creating the record
Record type assigned by workflow rule using workflow action of type ‘Field Update’.
The various ways of making a tab (say Leads) hidden for any profile: Make it ‘Tab Hidden’ at profile level. (Other options are ‘Default On’ and ‘Default Off’). Remove Read access on Leads at the profile level. The tab automatically becomes hidden for that profile.
Queues exist for which objects?
Queues exist for
Emails
Cases and custom objects
Leads
Opportunities are usually influenced by more than one campaign, the campaign influence feature allows you to manually or automatically associate multiple influential campaigns to a single opportunity.
If a Custom Summary Field/Formula is created in a Custom Report, then which operations can be performed by this field on any of the fields of the primary object or related object?
Sum
Largest value
Smallest Value
Average
Custom Summary Field/Formula is available only in report generated from Custom Report Type using with or without relationship with some other object.
An account record can have an Account Team working on that account. Account team role decides what role any Account Team Member plays in that Account Team. ‘Account Team’ is a related list on any account record. ‘Contact Roles’ is also a related list on an account record which is distinct from the ‘Contacts’ related list. Any contact can be added to the ‘Contact Roles’ related list along with specifying what role that contact plays on that account.
Price Books are a list of products with specifically defined unit price s and currencies. A price book can be set up for multiple currencies. When organizing products into price books,keep in mind that an o opportunity or quote can include products only from a single price book. To add or edit products in a price book, click the price book name.
'Quote Line Items' is a related list on a quote. A quote can be treated for an opportunity. For adding a Quote Line Item to the 'Quote Li ne Items' related list, click on 'Add Line Item'. Then select any one price book. Then select any of the products available in that price book. Modify the prices if required and specify quantity for each product. A Line Item in the 'Quote Line Items' related list is nothing but a product from the Price Book selected for this Quote.
If a custom app is not created for a client company and a standard app like ‘Sales’ is being used by the client company, then the client company logo cannot be added to the app.
Which elements can be stored in folders?
Reports
dashboards
documents
Files tab shows files from:
Documents
Salesforce CRM content from the libraries one is a member of from one’s personal libraries
Files from chatter from the groups one is a member of
When loading a new account using Apex Data Loader and specifying the owner id to whom the account should belong, under which of these cases, the data load will fail? i. The owner id is an invalid id. There is no user in salesforce with this id ii. The owner id belongs to an inactive user.
i only
ii only
both a and b
Under which of these cases the deletion of an account will fail? i) The account has a related case ii) The account has a related entitlement
When leads/cases are loaded using the Apex Data Loader, there is no provision for providing ‘true’ value for the ‘Assign using active assignment rule’ checkbox. So the leads/cases always get assigned to the user who is doing the data load operation.
Process Visualizer used for: It is used to view the graphical representation of an Approval Process. It can be launched by clicking the ‘View Diagram’ button on the Approval Process detail page. A section called Legend gives a summary of the icons used in the approval process.
the difference between Apex Data Loader and Import Wizard as far as displaying error messages is concerned: Apex Data Loader Always gives error messages for failures. Error message given if text value provided in field of type number and loading of the record fails irrespective of whether the field is a compulsorily required field or not. Import Wizard. Is not consistent in giving error messages. For example, if a text value is specified in a field of type number (PAN number custom field created on Contact of type Number),
The difference between Apex Data Loader and Import Wizard as far as record loading is concerned: Apex Data Loader,Loading of a record fails if even one column/field has invalid data in it. Import Wizard,Inconsistent behavior. Sometimes the field with invalid data is not loaded but the remaining record gets loaded as mentioned above when text value was provided in a field of type number but the field was not a compulsorily required field. The record loading fails if this field is made a compulsorily required field.
is the difference between Apex Data Loader and Import Wizard as far as generating extra accounts is concerned: Apex Data Loader If Salesforce account ID is specified incorrectly while loading contact, then loading of contact fails as no account exists in Salesforce with this account ID. Import Wizard. If account name is specified incorrectly while loading contact, then new account gets generated with the new name.
Among two records related by master – detail relationship, the detail record can have an owner which is different from the owner of the master record.
Users or contacts can be added to the ‘Account Team’ of an account.
A user is facing issues while logging in to Salesforce. What should the administrator do?
Check if the user is using the correct URL’s for Salesforce. Check ifthe user is using the correct User Name and Password for that environment. Check the user’s login history from Setup - > Manage Users -> Login History Check if any login in hour restrictions or login IP address restrictions exist on the profile to which the user belongs from Setup -> Manage Users -> Profiles - > -> Login Hours and Setup -> Login IP Ranges Check if there is
Check if the user is using the correct URL’s for Salesforce. Check ifthe user is using the correct User Name and Password for that environment. Check the user’s login history from Setup - > Manage Users -> Login History Check if any login in hour restrictions or login IP address restrictions exist on the profile to which the user belongs from Setup -> Manage Users -> Profiles - > -> Login Hours and Setup -> Manage Users -> Profiles -> -> Login IP Ranges Check if there is
Which of these values can a ‘if’ function used in a validation rule have in either the 2nd or the 3rd parameter?
true
false
1
0
null
Salesforce to Salesforce allows you to share records with businesspartners that use salesforce.com.
A record type for opportunity can be created before creating any Sales Process for opportunity
At least 1 Sales Process has to exist for being able to createa record type on opportunity. Same applies for Lead Process of Leads & Lead Record Type, Support Process of Cases & Case Record Type, Solution Process of Solution & Solution Record Type.
It is not necessary to have a sales process to create such an opportunity registration. Same applies for Lead Process of Leads & Lead Record Type, Support Process of Cases & Case Record Type, Solution Process of Solution & Solution Record Type.
A single Sales Process can be assigned to multiple opportunity record types
