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The values available in the Stage picklist of opportunity can be limited by creating a Sales Process for opportunity or from the picklists available for editing from any record type of opportunity.
Specifying entry criteria is compulsory for:
Workflow rule
Approval process
Both
If multiple active approval processes exist on Account & an account record submitted for approval meets the entry criteria of multiple approval processes, then it cannot be guaranteed which approval process the record will enter
Which of these can be cloned?
Both of above
Can attachments to Salesforce records be attached using the Apex Data Loader?
The csv file would need to have these columns: the Salesforce ID of the parent record to which the attachment should be attached. For example, Account record ID 0019000000CZYfN Name The name with which this attachment should be saved in SFDC (We can give any name, not necessary it should be the file name) File Attachment1 IsPrivate 0 if the attachment is not private; 1 if it is private. OwnerId
The csv file would need to have these columns: ParentId – the Salesforce ID of the parent record to which the attachment should be attached. For example, Account record ID 0019000000CZYfN Name The name with which this attachment should be saved in SFDC (We can give any name, not necessary it should be the file name) File Attachment1 IsPrivate 0 if the attachment is not private; 1 if it is private. OwnerId
For which objects is field history tracking available & for which is it not available?
Field history tracking is available for Account, Leads, Contact, Opportunity, Cases, Contract, Solution, custom objects. It is not available for Activities, Campaign, Quotes, Product, Ideas, Asset, User
Field history tracking is available for Account, Leads, Contact, Opportunity, Cases, Users, Solution, custom objects. It is not available for Activities, Campaign, Quotes, Product, Ideas, Asset, Contract
A custom text field on Account ‘Location’ has a validation rule if(location__c == null || isblank(location__c), true, false) This field has been removed from the Account page layout. So error for this field will not be given when a new account record is being created.
If a submitted record meets entry criteria of multiple approval processes, then which approval process will it enter?
The first one
Randomly chosen one
Each one of them one after the other
A record created meets entry criteria of multiple workflow rules. Which of the workflow rules will execute?
If there is a custom validation rule on a custom object Position for the custom text field Location to make sure that this field is not left blank, then what are the various ways of bypassing this validation rule?
Deactivate the validation rule
Provide a value to this field in the before insert/update trigger on the Location object if this field has been left blank.
activate the validation rule
For which objects quick create is available?
Lead
account
contact
forecast
opportunity
What are the drawbacks of quick create?
The fields which are displayed in the quick create page layout (e.g.while creating a new contact, if we use quick create to create a new account on the fly) can be modified/selected/chosen by us & validation rules don’t fire (for the account which is created quickly using quick create) which is a limitation of Salesforce.
The fields which are displayed in the quick create page layout (e.g.while creating a new contact, if we use quick create to create a new account on the fly) cannot be modified/selected/chosen by us & validation rules don’t fire (for the account which is created quickly using quick create) which is a limitation of Salesforce.
With Sales Process many different Sales Processes can be created with different values in the Stage picklist for each of them & they can be used interchangeably with any record type on a plug-n-play basis. Otherwise the values in the Stage picklist would have to be tediously modified each time if it were done using picklist available for editing for any record type.
If any workflow rule is having a task of send email in which a particular user is a recipient of that email, then that user can be deactivated only if the workflow rule is deactivated.
Can a single permission set be assigned to users of different profiles
Which objects are available while importing data using the import wizard?
Account
Contact
Solution
Custom objects
A UK user creates a task on a lead for an Indian user for 24/07/2012. The reminder for the task is scheduled for13:00 on 24/07/2012.The difference between UK time & India time is 4.5 hours. When the India user logs in, he will see the reminder scheduled for 13:00 or 17:30?
13:00
17:30
The lead validation rules trigger only if this option is checked on Customize > Leads > Settings ‘Enforce Validation and Triggers fromLead Convert
If this option is unchecked on Customize > Leads > Settings, ‘Enforce Validation and Triggers from Lead Convert’ then the validation rules and triggers of account, contact & opportunity are bypassed but the validation rules and triggers of lead execute
While creating record type specifying associated process is compulsory. So process has to be created first.
What are the advantages of using Chatter Desktop over using the in-app Chatter?
With Chatter Desktop, no installed browser is required (like IE or Google Chrome or Firefox) for accessing Chatter as it is a desktop application.
Chatter Desktop can be configured to start automatically when the machine starts, so no time waste logging into the SFDC environment
An Apex Sharing Reason cannot be created on a custom object with the label ‘Manual Sharing’ because the in-built standard sharing reason provided by Salesforce has the same label, so it would give error “An Apex Sharing Reason with this name already exists”
Using workflow rule field update action on a child object, any field of its parent can be given a value.
While converting a lead
The update trigger of lead will fire
The delete trigger of lead will fire
Both update trigger & delete t rigger of lead will fire
Neither update trigger nor delete trigger of lead will fire
A lead can have more than one values in the lead status picklist with the ‘Converted’ checkbox checked for them so that these values are available while converting the lead to be assigned to the ‘Status’ picklist as the converted status
Apex Scheduler code will execute first at the specified time. If the Apex Scheduler code causes updation of any record then the triggers & workflow rules for that object will execute.
From where would you add the Default Account Team?
From Setup > My Personal Information > Personal Information > Default Account Team related list
From My Personal Information > Personal Information > Default Account Team related list
While creating a list view for opportunities if the filter chosen is “My Opportunity Teams” then this list view will list these opportunities:
Opportunities owned by that user even if that user is not a member of the Opportunity Teams of those opportunities
Only those opportunities owned by that user in which he is also a member of the Opportunity Teams of those opportunities
Opportunities owned by that user or any other user in which he is a member of the Opp
If an opportunity team member is cloned (From the opportunity team related list of an opportunity record by clicking on the team member name & then clicking on ‘Clone’), a new user record gets created.
On the user detail page, the checkbox for ‘Marketing User’ is unchecked. A user has to be a Marketing User to be able to create a campaign.
On the Campaign detail page, the ‘Campaign Members’ related list refers to the people:
Who will be targeted by this campaign (for generating sales opportunities i.e. orders)
On whose behalf the emails etc. will be sent while executing this campaign
Files can be uploaded on Chatter from:
Files tab
Documents tab
Local file system of your computer
Attachments from the ‘Notes and Attachments’ related list
Files tab is available:
By default
Only after Chatter is enabled (from Setup > Customize > Chatter > Settings)
When the email ID of a user is changed then email with link to verify the change is sent to:
Only the new email ID
Only the old email ID
Both the old and the new email Ids
Mass email can be sent to Leads, Contacts and Cases. This is achieved by: Clicking the link ‘Mass Email Leads’ on the Leads tab. Clicking the link ‘Mass Email Contacts’ on the Contacts tab. Clicking the link ‘Mass Email Cases’ on the Cases tab.
How to find out if SFDC environment uses packages?
Create > Packages
Go to Setup > Create > Packages
Which of the following is not standard salesforce.com functionality?
Email to lead
Email to case
Web to lead
Web to case
Which are the types of page layouts?
Detail
mini
console
While creating an approval process and assigning the next approver using the hierarchy relationship field on user [Option’s exact name is “Automatically assign an approver using a standard or custom hierarchy field”], which is the standard user field available?
User
Manager
Which object allows creation of a hierarchical relationship with itself? (Data type: Hierarchy)
User object (From Setup -> Customize -> Users -> Fields -> New)
User object ( Customize -> Users -> Fields -> New)
How many maximum cross object formula fields are allowed in an object?
20
10
30
What is the name of the default public group to which all users are added?
All Internal Users
All Users
What levels of access can be granted using sharing rules?
Write-Only
Read/Write Granting ‘Full Access’ is not possible using sharing rules.
Read-Only
What levels of access can be granted using manual sharing?
Read/Write
Full Access
How many permission sets can you have in an organization?
2000
1000
50000
What are details of order of execution among validation rules, auto-response rules, assignment rules, triggers, escalation rules, workflow rules etc.? A. Custom validation rules are executed like required field check validation rule. So in the before trigger you can assign value to any such field which was left blank while creating the record & the custom validation rule won't give error then. B. System validation rules are executed like data type checking of the field values. So error for text value in numeric field etc. C. Before triggers execute.
A,B,C
B,C,A
A,C,B
