Chad Collins
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NC Hospitality & Tourism 2.02 Quiz

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Chad Collins
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2.02 H&T Quiz

Pregunta 1 de 14

1

Kristin, an employee of Stonebridge Resort, is helping Mrs. Davenport make her room reservation for next month. In what process is Kristen engaging?

Selecciona una de las siguientes respuestas posibles:

  • Booking a reservation

  • Directing

  • Promoting

  • Forecasting

Explicación

Pregunta 2 de 14

1

Why it is important for a hotel to consider overstays when it develops an occupancy forecast?

Selecciona una de las siguientes respuestas posibles:

  • It decreases the number of rooms available for walk-ins

  • It affects the hotel’s ability to forecast under-stays

  • It increases the number of rooms available for sale

  • It affects the hotel’s ability to book meeting space

Explicación

Pregunta 3 de 14

1

Which of the following is an infrequent factor that can affect a hotel's reservation forecast?

Selecciona una de las siguientes respuestas posibles:

  • Blocked rooms for groups

  • Facility remodeling activities

  • Percentage of walk-in guests

  • Percentage of no-show guests

Explicación

Pregunta 4 de 14

1

Which of the following does a motel base its three-day forecast on?

Selecciona una de las siguientes respuestas posibles:

  • Annual forecast

  • Ten-day forecast

  • Unguaranteed reservations

  • Guaranteed reservations

Explicación

Pregunta 5 de 14

1

What do most hotels take into consideration when forecasting reservations?

Selecciona una de las siguientes respuestas posibles:

  • Check-in delays

  • Vacancy percentages

  • Accommodation styles

  • Expected cancellations

Explicación

Pregunta 6 de 14

1

The Willowbrook Inn anticipates that 15% of 140 expected checkouts will be overstays. How many rooms should the Inn allocate for overstay guests?

Selecciona una de las siguientes respuestas posibles:

  • 12

  • 15

  • 21

  • 18

Explicación

Pregunta 7 de 14

1

The Windsor Hotel has 450 rooms. On Saturday night, 55 stay-over, 29 walk-in, and 276 reserved rooms were sold. What was the hotel's occupancy rate for Saturday night?

Selecciona una de las siguientes respuestas posibles:

  • 85%

  • 90%

  • 80%

  • 75%

Explicación

Pregunta 8 de 14

1

Why do tour companies often analyze previous demand data to forecast travel markets?

Selecciona una de las siguientes respuestas posibles:

  • To plan package tours

  • To attract new customers

  • To develop group price lists

  • To develop relationships with travel agencies

Explicación

Pregunta 9 de 14

1

Which of the following is primary reason why a motel manager forecasts the facility’s occupancy rates?

Selecciona una de las siguientes respuestas posibles:

  • To understand the motel’s market share

  • To research new market segments

  • To predict competitors’ activities

  • To estimate the motel’s staff on-site

Explicación

Pregunta 10 de 14

1

Out of a hotel’s 75 rooms, 30 are stay-overs, 25 are reserved for new arrivals, 5 are out of order, and the hotel does not anticipate any under- or overstays. What percentage of rooms is allocated for walk-ins?

Selecciona una de las siguientes respuestas posibles:

  • 80%

  • 60%

  • 40%

  • 20%

Explicación

Pregunta 11 de 14

1

Out of 110 motel room reservations, 10% were no-shows on Sunday. How many additional rooms did the hotel have for sale as a result?

Selecciona una de las siguientes respuestas posibles:

  • 12

  • 11

  • 13

  • 9

Explicación

Pregunta 12 de 14

1

What do travel agents consider when forecasting travel markets?

Selecciona una de las siguientes respuestas posibles:

  • Personal opinions

  • Distribution channels

  • Previous demand data

  • Geographic information

Explicación

Pregunta 13 de 14

1

130 rooms at The Starlight Hotel were occupied during the first weekend in March, including 26 walk-in guests. What percentage of rooms was occupied by walk-in guests?

Selecciona una de las siguientes respuestas posibles:

  • 20%

  • 15%

  • 12%

  • 24%

Explicación

Pregunta 14 de 14

1

What factors might a travel agency manager consider when making sales forecasts for the coming year?

Selecciona una de las siguientes respuestas posibles:

  • Sites that the manager will be visiting during the coming year

  • Places that the manager’s friends say they want to visit

  • Places that his/her first-time clients visited last year

  • Current social and economic factors

Explicación

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