1) Which of the following is a reason why a systems analyst would want perform sampling?
A) thorough collection of data
B) increasing user involvement
C) accuracy is not a project requirement
D) reducing bias
2) Which is not a key question on which the systems analyst must make a decision?
A) Which should the systems analyst pay attention to, among many reports, forms, output documents, and memos?
B) Which should the systems analyst ignore?
C) Which people should the systems analyst interview?
D) Which people should the systems analyst seek information from via questionnaires?
E) Which people should the systems analyst observe in the process of carrying out their mission?
3) Which is not one of four steps that a systems analyst must follow to design a good sample?
A) Determine the data to be collected or described.
B) Determine the population to be sampled.
C) Choose the type of population.
D) Describe the sample size.
4) Which is not a main type of sample?
A) objectiveness
B) convenience
C) purposive
D) simple
E) complex
5) Which is not a quality of a convenience sample?
A) unrestricted samples
B) non-probability samples
C) the most difficult samples to arrange
D) the most unreliable samples
6) Which is not an approach for complex random samples?
A) random sampling
B) systematic sampling
C) stratified sampling
D) cluster sampling
7) Which sampling technique is usually the most important to the systems analyst?
8) Which determines the sample size?
A) cluster itself
B) what we know about the sample itself
C) population
D) systems analyst
9) Which is the formula of the necessary sample size (n), where p is the proportion of the population having the attribute and p is the standard error of the proportion?
A) n = p(1 - p)+ 1
B) n = p(1 - p) /2+ 1
C) n = p(1 - p) /2
D) n = p(1 + p) /2+ 1
10) The overriding variable that determines how many people the systems analyst shouldinterview in depth is:
A) the number of analysts interviewing.
B) the number of users in an organization.
C) the number of departments and the number of users in an organization.
D) the time an interview takes.
11) A good rule of thumb is to interview:
A) at least three people on every level of the organization and at least one from each functional area directly involved in the system.
B) at least one person on every level of the organization and at least three from each functional area directly involved in the system.
C) at least one person on every level of the organization and at least one from each functional area directly involved in the system.
D) at least one person on every level of the organization and at least two from each functional area directly involved in the system.
12) Which is not a quantitative document available for interpretation in any business?
A) records
B) reports used for decision making
C) performance reports
D) data capture records
13) What provides periodic updates of what is occurring in the business?
A) performance reports
B) records
C) reports used for decision making
D) data capture forms
14) Which is not a way that the analyst can inspect a record?
A) checking for consistency in report font types and logo placement
B) looking for opportunities for improving the recording form design
C) observing the number and type of transactions
D) watching for instances where the computer can simplify the work
15) Which is not a way to proceed when creating a catalog of forms to help you understand the information flow currently in use in business?
A) Collect examples of all of the forms in use.
B) Note the type of form.
C) Document the intended distribution pattern.
D) Compare the intended distribution pattern with who actually analyzes the form.
16) Which is not a guideline that can help analysts to take a systematic approach to analysis?
A) Examine documents for key or guiding metaphors.
B) Look for insiders versus outsiders or "we against them" mentality in documents.
C) List terms that characterize good or evil which almost never appear in documents.
D) Recognize a sense of humor, if present.
17) Which is the most common information flow in an organization?
A) upward and horizontally
B) downward and horizontally
C) upward and vertically
D) downward and vertically
18) Which of these recording techniques has a decision maker who is observed in the left column and all of their actions in the right-hand column?
A) adjective pairs
B) categories
C) scales
D) analyst's playscript
19) Which of these is not an organizational element of interest with the STROBE technique?
A) decision maker's body language
B) decision maker's office placement
C) decision maker's clothing
D) office lighting and color
20) If a decision maker has trade journals and newspaper clippings about other companies, they tend to work with:
A) external information.
B) internal information.
C) detailed corporate information.
D) summarized corporate information.
21) An office lighted with warm, incandescent lighting indicates a tendency toward:
A) formal communication
B) gathering information from memos.
C) casual communication.
D) a person that is interested in external information.
22)________ is the process of systematically selecting representative elements of a population.
A) Questioning
B) Calling
C) Sampling
D) Learning
23) The duties and responsibilities of the systems analyst are to identify the ________, the attributes, and even the associated attributes that need to be gathered in the sample.
A) sample size
B) constants
C) variables
D) leaders
24) The simplest method of probability sampling is called ________ sampling.
A) convenience
B) systematic
C) simple random
D) purposive
25) When the systems analyst selects a group of documents or people to study, it is an example of ________ sampling.
A) cluster
B) simple random
D) systematic
26) The absolute number is more important in sampling than the percentage of the ________.
B) standard deviation
D) average
27) A good rule of thumb is to interview at least ________ people on every level of the organization.
A) three
B) two
C) four
D) five
28) Most ________ reports take on the general form of actual versus intended performance.
A) performance
B) sales
C) production
D) data capture
29) ________ provide periodic updates of what is occurring in the business.
A) Performance reports
B) Records
C) Data capture reports
D) Blank forms
30) Quantitative documents include memos, ________ on bulletin boards and in work areas, procedure manuals, and policy handbooks.
A) signs
B) pictures
C) flags
D) banners
31) Assessing use of ________ provides a quick and accurate barometer of many HCI, interpersonal, and organizational variables.
A) humor
B) anger
C) rage
D) indifference
32) Qualitative documents include:
A) email messages.
B) memos.
C) signs on bulletin boards.
D) All of the above.
33) Typically, most information flows ________.
A) downward and horizontally
B) upward and vertically
C) Both A and B.
D) Neither A nor B.
34) Observing ________, their physical environment, and their interaction with their physical, ergonomic environment is an important unobtrusive method for a systems analyst.
A) software developers
B) administrative assistants
C) decision makers
D) receptionists
35) Which of the following is not an element observed in STROBE?
A) office location
B) desk placement
C) office lighting
D) desk chair fabric
