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Chapter 9 Review

Pregunta 1 de 22

1

Which factor affects the speed of an inkjet printer?

Selecciona una de las siguientes respuestas posibles:

  • the desired quality of the image

  • the cost of the inkjet cartridges

  • the size of printer power supply

  • the quality of the paper

Explicación

Pregunta 2 de 22

1

What are two cables that are used to connect a computer to a printer? (Choose two.)

Selecciona una o más de las siguientes respuestas posibles:

  • FireWire

  • HDMI

  • serial

  • PS/2

  • eSATA

Explicación

Pregunta 3 de 22

1

What is a characteristic of thermal inkjet nozzles?

Selecciona una de las siguientes respuestas posibles:

  • Heat is applied to the ink reservoir of each nozzle.

  • The vibration of the crystal controls the flow of ink.

  • A charge is applied to the printhead.

  • The heat creates a bubble of steam in the chamber.

Explicación

Pregunta 4 de 22

1

In laser printing, what is the name of the process of applying toner to the latent image on the drum?

Selecciona una de las siguientes respuestas posibles:

  • fusing

  • developing

  • charging

  • transferring

Explicación

Pregunta 5 de 22

1

What is the purpose of the Additional Drivers button in the Sharing tab of the Printer Properties?

Selecciona una o más de las siguientes respuestas posibles:

  • to add additional drivers for other operating systems

  • to add additional drivers for duplex printing

  • to add additional drivers for other printers connected to the computer

  • to add additional drivers for other printers in the network

Explicación

Pregunta 6 de 22

1

A small LAN uses a shared printer that is connected to a computer. None of the users can print but all of the users can access the shared resources on the computer to which the printer is locally connected. What is a possible cause of this?

Selecciona una de las siguientes respuestas posibles:

  • The cable that connects the printer to the PC is faulty.

  • The printer needs a new ribbon.

  • The printer has the wrong paper loaded.

  • The printer spool is full.

Explicación

Pregunta 7 de 22

1

How would a user install a new USB printer on a PC that is running Windows 7 Professional?

Selecciona una o más de las siguientes respuestas posibles:

  • Configure the BIOS to accept the specific model of printer in the USB port.

  • Copy the printer driver to the System32 folder.

  • Click Start > All programs > Control Panel > Printers and Faxes > right-click on the desired printer and choose Add.

  • Connect the printer and power it on. Windows will detect the printer and install the needed drivers.

Explicación

Pregunta 8 de 22

1

A Windows 7 computer has several printers configured in the Control Panel Devices and Printers window. Which printer will the computer choose to be the first option for printing?

Selecciona una de las siguientes respuestas posibles:

  • the software-based printer that is used to create XPS files

  • a manual selection, which is always needed

  • the printer that is set as the default printer

  • the software-based printer that is used to create PDF files

Explicación

Pregunta 9 de 22

1

What are two methods to share a printer wirelessly? (Choose two.)

Selecciona una o más de las siguientes respuestas posibles:

  • infrared

  • satellite

  • WiMax

  • IEEE 802.11 standards

  • microwave

Explicación

Pregunta 10 de 22

1

A user discovers that an inkjet color printer is printing different colors from those that are shown on the screen. What can be done to solve this problem?

Selecciona una de las siguientes respuestas posibles:

  • Replace the fuser.

  • Replace the drum.

  • Adjust the printer spool.

  • Calibrate the printer.

Explicación

Pregunta 11 de 22

1

The users on a LAN are reporting that computers respond slowly whenever high resolution photographs are being printed on the color laser printer. What would be the cause of this problem?

Selecciona una de las siguientes respuestas posibles:

  • The printer is not configured for duplex printing.

  • The printer does not have enough memory to buffer an entire photograph.

  • The paper is not adequate for photograph printing.

  • The printer is not configured for the proper paper orientation.

Explicación

Pregunta 12 de 22

1

What is a characteristic of global and per-document options in print settings?

Selecciona una de las siguientes respuestas posibles:

  • It is not possible to configure per-document options.

  • Per-document options override global options.

  • Global options take precedence over per-document options.

  • It is not possible to configure global options.

Explicación

Pregunta 13 de 22

1

What is true about the PostScript language?

Selecciona una de las siguientes respuestas posibles:

  • It prints faster than other languages do.

  • It handles complex printing jobs.

  • It requires less printer memory than other languages require.

  • It allows the page to be rendered in the local workstation.

Explicación

Pregunta 14 de 22

1

What are two closed-ended questions that a technician could ask a user while trying to identify the problem with a printer? (Choose two.)

Selecciona una o más de las siguientes respuestas posibles:

  • Can you print a test page on the printer?

  • What were you doing when the problem occurred?

  • What recent software or hardware changes have been made to your computer?

  • Is the printer powered on?

  • What error messages were displayed when the problem occurred?

Explicación

Pregunta 15 de 22

1

After applying a solution to a printer problem, a technician restarts the printer and prints a test page. Which step of the troubleshooting process is the technician applying?

Selecciona una de las siguientes respuestas posibles:

  • documenting findings, actions, and outcomes

  • testing a theory to determine the cause of the problem

  • verifying the solution and system functionality

  • identifying the problem

Explicación

Pregunta 16 de 22

1

A user notices that a job submitted to a printer is displayed in the print queue, but the printer is not printing the document. What is a probable cause of this problem?

Selecciona una de las siguientes respuestas posibles:

  • an incorrect printer driver

  • the wrong paper type

  • a bad cable connection

  • a printer spooler not installed

Explicación

Pregunta 17 de 22

1

A technician recorded that a new fuser roller unit was installed in a laser printer to solve a printing problem. Which step in the troubleshooting process did the technician just perform?

Selecciona una de las siguientes respuestas posibles:

  • verifying the solution and system functionality

  • testing a theory to determine the cause of the problem

  • identifying the problem

  • documenting findings, actions, and outcomes

Explicación

Pregunta 18 de 22

1

Where would network printer sharing be configured in a Windows 7 environment?

Selecciona una de las siguientes respuestas posibles:

  • Network and Sharing Center

  • Ease of Access Center

  • Devices and printers

  • Printers and Other Hardware

Explicación

Pregunta 19 de 22

1

What are two functions of a print server? (Choose two.)

Selecciona una o más de las siguientes respuestas posibles:

  • ensure that the connected client computers have up-to-date printer drivers

  • store backups of documents sent to the printer

  • provide uninterrupted power to the printer

  • provide print resources to all connected client computers

  • store print jobs in a queue until the printer is ready

Explicación

Pregunta 20 de 22

1

Which action supports an effective printer preventive maintenance program?

Selecciona una de las siguientes respuestas posibles:

  • Clean inkjet print heads when they stop working.

  • Replace laser printer toner at set predetermined time intervals.

  • Reset the printer page counters if available.

  • Disconnect the printer from the power source when it is not in use.

Explicación

Pregunta 21 de 22

1

Which two replacement parts are typically found in a laser printer maintenance kit? (Choose two.)

Selecciona una o más de las siguientes respuestas posibles:

  • pack of paper

  • toner cartridge

  • replacement print head

  • transfer rollers

  • fuser assembly

Explicación

Pregunta 22 de 22

1

How can the life of a thermal printer be extended?

Selecciona una de las siguientes respuestas posibles:

  • Clean the inside of the printer with a vacuum cleaner with a HEPA filter.

  • Wipe the outside of the printer with a damp cloth.

  • Clean the heating element regularly with isopropyl alcohol.

  • Keep the paper dry in a low humidity environment.

Explicación

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