Fichas sobre Operations Management, creado por Clair Hat el 24/08/2016.
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Creado por Clair Hat
hace casi 8 años
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Creado por Clair Hat
hace casi 8 años
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10 Critical Decisions
Dimensions of Quality
Costs of Quality
Seven Concepts of TQM
Determinants of Service Quality
Service Design Questions:
Post-Service Design Questions
Service Process Matrix
Lean Production (Nissan)
*all personnel seen as Equally important
Business Process Reengineering (BPR)
How to... BPR
Principles for Effective BPR
Break-even Analysis
(total revenue - total variable costs)
= zero profit
Six Sigma Principles
Just-In-Time (JIT)
JIT benefits
Disadvantages of JIT
