A system administrator has unchecked the setting "Enable Content Pack Creation". What can users do with content packs? Choose 1.
Modify existing content packs.
Edit description and title of existing content packs
All content Packs will be deleted.
hindi ko alam
What are common to forecasting? (Collaborative and customization)
expected revenue
quote
forecast category
?
What can an administrator do to enable customers to submit service request? Choose 2.
Enter live chat on the company website
enable chatter answers
enable the service cloud console on the company website
enable case feed on the company website
A system administrator needs to merge duplicate accounts with duplicate contacts, how can this can be accomplished?
Merge accounts and select the option to merge duplicate contacts
Merge duplicate accounts and then merge duplicate contacts
Merge duplicate contacts and then duplicate accounts.
Merge duplicate accounts and duplicate contacts will automatically be merged.
A Manager needs a report created based on the following requirements: All accounts with opportunities Closed-Won All accounts with Closed Cases What can you do as a system administrator?
Create a joined report
Create a custom report type
Can't remember wrong option
Can't remember wrong option2
How can a system administrator enrich data thru social?
Use Facebook for educational background
Use the Company's salesforce Facebook account
Use LinkedIn to retrieve the current contact details of a customer
Use twitter to follow a customer
A lead needs to be assigned automatically to a rep, after 10 days and there is no action, the deal status should be set to Stalled after it has been approved by a Manager. Which automation processes can a system administrator use?
Assignment rule
Assignment rule, Approval Process, Workflow Rule
Assignment Rule, Workflow Rule
Assignment Rule, Auto-Response Rule, Workflow Rule
What is true about Salesforce Communities? Choose 2
Ideas tab is used by community users to submit, like and promote Ideas
Communities can be used by internal salesforce users only
Reputation level is the same across all communities.
Q&A tab
Dylan has submitted a vacation request for approval by his manager. Palmers, Dylan's manager is not receiving any email alerts. What can you use in order to troubleshoot the issue? Choose 2.
Email log
Setup audit trail
Debug Log
Time-Based Workflow
List the different prices available for a product. Choose 3
Sales Price
Product Price
Discounted List Price
List Price
Standard Price
VP of Sales wants to automatically add the account name to the opportunity name once a record is saved. How can this be done?
Enforce an opportunity naming guideline for Sales Reps
Create a Workflow Rule with an immediate workflow trigger to update the opportunity name field on the account object
Sales Manager wants Picklist field should always have a value. Validation Rule formula: (2 choices)
TEXT(picklist__c)= ""
picklist__c = ""
ISBLANK(picklist__c)
ISPICKVAL(picklist__c,"")
What are the deployment tools that you need to use to delete Metadata? Choose 2.
Force.Com IDE
Force.Com Migration Tool
Change Set
Data Loader
Unmanaged Package
What tools you need to use to migrate Metadata to Two Different Production Org? Choose 3.
An End User requested for a Vacation Leave and subject for Approval by his Manager. End User complains that there's nothing happen once he click on Submit for Approval Button?
Approval Process does not contain approval steps
Check if the End User does have an Approval Manager
Request contains no value
Check System Log to troubleshoot the issue
When merging Accounts with associated contacts, opportunities,and cases what cred do you need?
Del on Account, edit on contacts, opportunities and cases
Edit on account, del on contacts, opportunities and cases.
Sales user, Sys ad and Sales Director, needs to view a custom field on an object. How to achieve this?
Field level security to read only on these profiles
Create a custom profile
Create a record type
Field level security to view only on these profiles
