CPXP - Domain IV

Makes coaching possible.

Employees want to hear how they are doing and celebrate achievements as well as improve and develop.

Breaking down far reaching or large goal into smaller achievements.
This is helpful for the coach in monitoring progress and also allows the employee to celebrate the success along the journey.

Essential after asking open ended questions and may result in some amount of silence while employee forms their response.

This requires practice and should have the purpose of information gathering, information check, seeking facts or details, explain feelings, thinking in a different way or seeing a new approach.

Resisting the urge to over discuss the situation. (planning in advance, stating observations and using open ended questions should help reduce this possibility)

This approached can be used for generational preferences and aid in adapting to the individual

An open and honest conversation regarding the likelihood of the employee's success.

Employees helping one another to succeed by providing up front help and sharing valuable personal experience.

This is a time of learning and assimilation to the cultural of the organization. Setting behavioral and leadership expectations will reduce the likelihood for needing coaching at a later date.