Where can the multilingual solution search feature be enable?
Public Knowledge Base
Salesforce Content
Solution tab search
Self-service portal
What is an option when customizing a report?
Add a gauge component
Summarize fields
Add a grouping
Schedule a refresht time
Add a filter
What is the purpose of Customer Communities?
To privide Web self-service by exposing Knowledge articles
To allow partners to access contact records for case collaboration
To share suppport reports and dashboards with high-profile accounts
To allow customers to log and chech the status of cases online
