Need

Wants

What is Commerce?

private want?
Collective want?

complementary wants?
substitute wants?

Key factors affecting consumer decisions

3 basic questions before buying a product?

Retailers

department stores

Speciality stores

supermarkets

convenience/general stores

Advantages of internet purchasing

Disadvantages of internet purchasing

advantages of mail order

Disadvantages of mail order

Merchantable quality

What is a contract?

3 elements of a contract

Bait and switch?

Unsoliated goods

Misleading advertising

Pyramid scam

4 legal rights for consumers

Accc?

ASIC?

Ombudsman

Department of fair trading NSW

Advantages + disadvantages of cash

Advantages + disadvantages of credit

Advantages + disadvantages of cheques

Advantages + disadvantages of direct debit

Advantages + disadvantages of EFTPOS

Cheque: drawee, payee and frawer

Impulse buying

Cash flow

interest

scam

rip-off

caveat emptor

comparison shopping

Business

Fair go

5 decisions that people make in their lives (Apart from consumer decisions)

Why is advertising important to consumers?

Purpose of a budget