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Description
Flashcards by padillamcy, updated more than 1 year ago
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Created by padillamcy
almost 9 years ago
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| Question | Answer |
| Marcela Patricia Padilla Angulo 4 semester Assistence account Nigth | QUESTIONS AND ANWSWERS ¿? |
| 1 . What type of communication use in a company? | - Intra-office communication and Inter-office communication |
| 2. Examples of the types of communication (INTRA) | INTRA - Internal - Within organisation -Colleagues - different departments, levels - Email - Memo - Letter (less common) |
| 3. Examples of the types of communication (INTER) | INTER -External -Outside organisation -Clients, customers, suppliers, etc. -Email -Letter |
| 4. What characteristics has the international correspondence? | - Use commonly understood words and phrases - Avoid humour, jargon, idioms, slang - Consider decision-making style of recipient's culture - Choice of spelling – US vs UK spelling - Check for appropriate forms of date e.g. 1/10/13 = 1 October 2013 or 10 January 2013 |
| 5. What Tips to use about Writing Style of Business Documents ? | - Plan and organise message - Language - Tone - Formality |
| 6. What aspects of inner features are ? | .- Simplicity -Clarity - Accuracy - Completeness - Relevance - Neatness - Courtesy |
| 7. what tips use your for write a business letter ? | - Before writing the letter, you must determine your purpose and audience. - Take a few minutes to list all of the specific points you need to cover. - Type the letter using a word processor. Formal letters should not be written by hand. - A business letter is not the place to try out fancy fonts or experimental writing styles. A direct, conservative style works best. |
| 8. What is the Importance of Business Correspondence ? | - Help in Maintaining Proper Relationship - Inexpensive and Convenient - Create and Maintain Goodwill - Serves as Evidence - Help in Expansion of Business |
| 9. What are the essential features of a Good Business Letter? | - Inner features - Outer features |
| 10. What includes outer features of a good business letter? | - Quality of paper - Color of the Paper - Size of the paper - Folding of letter - Envelope |
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