Knowledge Management

Description

Flashcards on Knowledge Management, created by EMMA RUMGAY on 16/11/2017.
EMMA RUMGAY
Flashcards by EMMA RUMGAY, updated more than 1 year ago
EMMA RUMGAY
Created by EMMA RUMGAY about 7 years ago
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Resource summary

Question Answer
KM Evolution Stage 1 - Tools and Knowledge Workers Stage 2 - Start to map info about staff Stage 3 - Storing data, knowledge is taken from the individual, data mining for others access Stage 4 - ISYS processing knowledge, AI techniques
Why do KM? Globalisation - cultural factors Generations Gender Knowledge accumulation Knowledge transfer
Tacit Knowledge industry components Biographical Social Network Analysis The inventory itself
Social Network Analysis - Whole of Network - Or Egocentric - Sociomatrices - Binary vs valued - symmetrising - Degree in and out - Prestige vs centrality
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