148872
Description
Flashcards by miguelabascal, updated more than 1 year ago
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Created by miguelabascal
over 11 years ago
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| Question | Answer |
| 13.1 Identify Stakeholders | The process of identifying the people, groups, or organizations that could impact or be impacted by a decision, activity, or outcome of the project; and analyzing and documenting relevant information regarding their interests, involvement, interdependencies, influence, and potential impact on project success. |
| 13.2 Plan Stakeholder Management | The process of developing appropriate management strategies to effectively engage stakeholders throughout the project life cycle, based on the analysis of their needs, interests, and potential impact on project success. |
| 13.3 Manage Stakeholder Engagement | The process of communicating and working with stakeholders to meet their needs/expectations, address issues as they occur, and foster appropriate stakeholder engagement in project activities throughout the project life cycle. |
| 13.4 Control Stakeholder Engagement | The process of monitoring overall project stakeholder relationships and adjusting strategies and plans for engaging stakeholders. |
| Project stakeholders are | individuals, groups, or organizations who may affect, be affected by, or perceive themselves to be affected by a decision, activity, or outcome of a project |
| There are multiple classification models used for stakeholders analysis, such as: | Power/interest grid, grouping the stakeholders based on their level of authority (“power”) and their level or concern (“interest”) regarding the project outcomes; • Power/influence grid, grouping the stakeholders based on their level of authority (“power”) and their active involvement (“influence”) in the project; • Influence/impact grid, grouping the stakeholders based on their active involvement (“influence”) in the project and their ability to effect changes to the project’s planning or execution (“impact”); and • Salience model, describing classes of stakeholders based on their power (ability to impose their will), urgency (need for immediate attention), and legitimacy (their involvement is appropriate). |
| The engagement level of the stakeholders can be classified as | • Unaware. Unaware of project and potential impacts. • Resistant. Aware of project and potential impacts and resistant to change. • Neutral. Aware of project yet neither supportive nor resistant. • Supportive. Aware of project and potential impacts and supportive to change. • Leading. Aware of project and potential impacts and actively engaged in ensuring the project is a success. |
| The ability of stakeholders to influence the project is typically highest during | the initial stages and gets progressively lower as the project progresses. |
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