Topic 2 Important Terms

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Glossary of terms from unit BUS202 at University of New England (UNE).
Jenna Ward
Flashcards by Jenna Ward, updated more than 1 year ago More Less
Jenna Ward
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Jenna Ward
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Question Answer
Culture Set of values, beliefs, rules and institutions held by a specific group of people
Subculture A group of people who share a unique way of life within a larger, dominant culture
Ethnocentricity Belief that one's own ethnic group or culture is superior to that of others
Cultural literacy Detailed knowledge about a culture that enables a person to work happily and effectively within it
Values Ideas, beliefs and customs to which people are emotionally attached
Attitudes Positive or negative evaluations, feelings and tendencies that individuals harbour toward objects or concepts
Aesthetics What a culture considers "good taste" in the arts, the imagery evoked by certain expressions and the symbolism of certain colours
Manners Appropriate ways of behaving, speaking and dressing in a culture
Customs Habits or ways of behaving in specific circumstances that are passed down through generations in a culture
Folk custom Behaviour, often dating back several generations, that is practiced by a homogeneous group of people
Popular custom Behaviour shared by a heterogeneous group or by several groups
Social structure A culture's fundamental organisation, including its groups and institutions, its system of social positions and their relationships, and the process by which its resources are distributed
Social group Collection of two or more people who identify and interact with each other
Social stratification Process of ranking people into social layers, or classes
Social mobility Ease with which individuals can more up or down a culture's "social ladder"
Caste system System of social stratification in which people are born into a social ranking, or caste, with no opportunity for social mobility
Class system System of social stratification in which personal ability and actions determine social status and mobility
Brain drain Departure of highly educated people from one profession, geographic region or nation to another
Communication System of conveying thoughts, feelings, knowledge and information through speech, writing and action
Lingua franca Third or "link" language understood by two parties who speak different native languages.
Body language language communicated through unspoken cues, including hand gestures, facial expressions, physical greetings, eye contact and the manipulation of personal space
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