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| Question | Answer |
| Dyadic Speech Communication | is described as a. communication occurring between two people who b. engage in face-to-face interaction c. for purposes of social facilitation or fulfillment; d. or the exchange of ideas and information. |
| Characteristics of Dyadic Communication | 1. Frequent alternating of speaker-listener roles. 2. Purpose may range from casually purposive to highly purposive. 3. May be unplanned and unstructured or pre-scheduled and structured. 4. Higher degree of psychological proximity. 5. Better opportunity for monitoring nonverbal responses. |
| Forms of Dyadic Communication | 1. Conversation 2. Dialogue 3. Interview |
| Conversation (Forms of Dyadic Communication) | friendly and informal; has no formal purpose, and is less serious and less intimate than other dyadic encounters |
| Dialogue (Forms of Dyadic Communication) | the most intimate of all dyadic encounters. Requires trust, openness, warmth and concern to sustain the relationship. |
| Interview (Forms of Dyadic Communication) | the most purposive and the most structured |
| Guidelines and Principles to Observe in Dyadic Communication Stages | 1. Exploration Stage - establishing initial rapport 2. Interaction Stage - maintaining interaction 3. Termination Stage - terminating the interaction |
| Exploration Stage (Guidelines and Principles to Observe in Dyadic Communication Stages) | a. Adhere to cultural conventions which apply to dyadic communication. b. Dwell on a topic of mutual interest c. Show interest in what the other party is sharing. d. Put the other person at ease. e. Inspire the other person’s trust and confidence in you f. Set aside preconceptions about the other person. g. Be yourself. Avoid pretense and artificiality. h. Be subject- or problem-oriented. |
| Interaction Stage (Guidelines and Principles to Observe in Dyadic Communication Stages) | a. Provide signs of reassurance b. Share the communication channels. c. Be flexible. d. Learn how to resolve conflicts and differences of opinion. e. Listen carefully to what the other person is saying. f. Be cooperative. g. Understand, respect and trust the other person. |
| Terminal Stage (Guidelines and Principles to Observe in Dyadic Communication Stages) | a. As soon as the goal of the conversation is accomplished, the conversation may be brought to a close. b. Observe the usual conventions in closing a conversation c. Review and summarize the key points raised in the exchange. d. Arrange for a future encounter if matters have not been fully resolved. |
| Kinds of Interview | 1. The Informational Interview 2. The Persuasive Interview 3. The Problem-Solving Interview 4. The Counseling Interview 5. The Job or Employment Interview 6. The Mediated Interview |
| Steps on Preparing for an Information-Seeking Interview | a. Determine the purpose of the interview. b. Choose the informant. c. Obtain the informant’s cooperation. d. Learn about the informant and the interview topic. e. Choose the interview format. f. Prepare the interview plan or guide. d. Conduct the interview. e. Evaluate the interview. |
| Types of Interview Questions | 1. Primary Questions 2. Secondary Questions 3. Prove Questions 4. Neutral Questions 5. Mirror Questions 6. Open (or open-ended) Questions 7. Closed Questions 8. Leading Questions |
| Primary Questions (Types of Interview Questions) | questions that introduce a new topic or subject area |
| Secondary Questions (Types of Interview Questions) | questions that follow-up or clarify responses given to primary questions |
| Probe Questions (Types of Interview Questions) | questions that are designed to “dig deeper” into previous responses |
| Neutral Questions (Types of Interview Questions) | questions that give no hint or clue of the desired or preferred answer |
| Mirror Questions (Types of Interview Questions) | questions that rephrase or restate the answer to a previous question. It is posed to check the correctness of the interviewer’s interpretation |
| Open (or open-end) Questions (Types of Interview Questions) | questions that give the respondent more freedom and leeway to reveal his ideas |
| Closed Questions (Types of Interview Questions) | questions that demand simple, short and direct answers |
| Leading Questions | questions that indicate the way the interviewee is expected to answer |
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