58. People will Look for Shortcuts Only if the Shortcuts are Easy

Question	Answer
People will look for ways to do something faster and with __________ steps. A. more B. fewer C. complicated	B. fewer
If a shortcut is too ______ to find, or if a habit is ingrained, then people will keep doing it the old way. A. easy B. simple C. hard	C. hard
True or False: If it seems like too much work to find a shortcut, then people will stay with their old habits.	True
___________ reduce the amount of work needed to complete a task.	Defaults
True or False: There are some potential problems with defaults.	True
If it takes a lot of _____ to change the result of accepting "wrong" defaults, then think twice about using them in your design.	work
Provide ___________ as long as they are easy to learn, find, and use, but don't assume that people will always use them.	shortcuts
Provide ___________ if you know what most people will want to do most of the time, and if the result of choosing a default by mistake does not cause costly errors.	defaults
Example of Easy Shortcuts	Image: Shutterstock Blog Adobe Design Shortcuts Illustrator (binary/octet-stream)

Resource summary

	Created by Laura Bankhead about 4 years ago