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| Question | Answer |
| Online Services Give three types of online communication. | Email messaging news groups social networks conferencing blogs vlogs |
| Online Services What are the benefits of online communication? | Instant responses to someone who is remote from you No additional cost to your broadband fees Socialising |
| Online Services Give three examples of real-time information. | Timetables news sport updates weather reports travel news |
| Online Services What are the benefits of real-time information? | Provides up-to-date information when picking someone up from an airport or train station Can be used to help companies see real-time reactions to improve the effectiveness of an advert |
| Online Services Give three examples of commerce | Banking Auctions Online sales Purchases Publishing |
| Online Services What are the benefits of commerce? | Users can carry out transactions seamlessly and without the need to use physical money Users can use online commerce globally |
| Online Services Give three examples of online government | Tax Returns E-voting Applications for grants Applications for benefits |
| Online Services What are the benefits of online government activities? | Saves time Is more convenient Can take more time filling in forms Can easily amend errors |
| Online Services Give three types of online education. | Online learning Online training manufacturers' online tutorials |
| Online Services What are the benefits of online education? | Allows you to work at your own pace You can train from the comfort of your own computer |
| Online Services Give an example of a virtual learning environment | VLEs such as Moodle |
| Online Services What are the benefits of virtual learning environments? | Cost effective for the school/college Allows the school/college to track the submission of the learners' work |
| Online Services Give three types of online businesses | Business networks Collaborative working Video conferencing |
| Online Services What are the benefits of online business? | allows you to get the best price for purchasing |
| Online Services Give three types of online entertainment. | Multi-user games radio and TV players Video streaming |
| Online Services What are the benefits of online entertainment? | enhances the gaming experience because you can play against people you might not know. |
| Online Services Give three types of online download services. | Music Films New software Software upgrades Games |
| Online Services What are the benefits of online downloads services? | makes purchasing easier and more affordable. |
| Online Services 2 name two the most common methods of promoting products/services. | Search engine results pages banner and pop-up advertisments |
| Online Services 2 How do companies make sure an advertisement is effective? | It must catch the attention of the target market through design features It must retain a consumer's interest |
| Online Services 2 What is Pay-per-click advertising? | If a surfer clicks on an ad they will be directed to the company's page. The company receives a payment for every time the ad is clicked on. |
| Online Services 2 Data storage is another type of online service. True or false? | True |
| Online Services 2 What is data backup? | making copies of files so that they can be retrieved if disaster recovery is needed. |
| Online Documents Why are files often compressed? | Extremely large files lead to problems with transmission (speed and network usage) |
| Online Documents What format are files often compressed into? | zip files (.zip format) |
| Online Documents What is a zip file? | A store of the data file that has been compressed. |
| Online Documents Give a few benefits of using online software. | content can be accessed anywhere (with internet connection) can be accessed via different devices can be accessed on different operating devices (windows and mac) |
| Online Documents Online formats cannot have an automatic backup. True or false? | false- some do. |
| Online Documents What is version control? | Allowing certain users to only view the document or part of the document. |
| Online Documents What does it mean for a file to be locked? | When one user is editing the file, it will be locked, so nobody else can access it until they have finished editing. |
| Online Documents What are file permissions? | They allow individuals to only read or edit documents, and they can restrict content. |
| Online Documents What are the three types of file permission? | Read-only access Read/Write access Full control |
| Online Communication 1 What is contemporary social media? | Where people with common interests share opinions and ideas online. |
| Online Communication 1 What is an online community? | A group of people who form societies online. |
| Online Communication What do virtual worlds require on a social level? | Netiquette |
| Online Communication 1 Give three examples of information exchanges | Web logs (blogs) microblogging sites (eg Twitter) Wikis Chatrooms Podcasts |
| Online Communication 1 What is a Virtual Learning Environments? | An educational system used to distribute resources, support learning and assess progress online. |
| Online Communication 1 What are the implications of social networking? | We can communicate real time anywhere in the world and stay in touch with friends and business contacts. |
| Online Communication 1 What are the advantages and disadvantages of instant messaging? | Costs less than a telephone call and is real time. However, no emoticons and viruses can be spread. |
| Online communication 2 What is voice over internet protocol? | allows people to interact via voice or video call (eg skype) |
| Online Communication 2 What are the disadvantages of voice over internet protocol? | reliability- dependant on broadband service so may cut out voice quality- may be distorted or out of sync Security- threat of viruses, spamming and phishing |
| Cloud computing and ubiquitous computing systems What is cloud computing? | using computer services on another organisation's computers, which are known as hosts. |
| Cloud computing and ubiquitous computing systems give three examples of hosting companies. | Amazon Microsoft Google RackSpace |
| Cloud computing and ubiquitous computing systems What is cloud storage? | Where only the storage, access and retrieval facilities are provided by the host. |
| Cloud computing and ubiquitous computing systems What does ubiquitous mean? | 'existing everywhere' |
| Cloud computing and ubiquitous computing systems What is Radio frequency identification? | Technology that uses radio waves to transfer data onto a tag on a person or object so they can be tracked. |
| Cloud computing and ubiquitous computing systems How is ubiquitous computing used? | used by industries to monitor stock and place new orders automatically when a minimum of something is reached. |
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