3020539
| Question | Answer |
| Q21a-4 marks (a) How might a business benefit when an operations manager acts in an ethically and socially responsible manner? Support your answer with relevant examples. | Criteria: Provides how ethically and socially responsible behaviour leads to at least TWO benefits for a business |
| Q21b-4 marks (b) Why might a business be resistant to meeting its corporate social responsibilities? | Criteria: Provides a thorough explanation as to why a business may be resistant to meeting its corporate social responsibilities |
| Q22a-2 marks (a) Calculate the current ratio (current assets ÷ current liabilities) of this business. Show all working. | Criteria: Shows correct working and answer for current ratio |
| Q22b (b) Calculate the debt to equity ratio (total liabilities ÷ total equity) of this business. Show all working. | Criteria: Shows correct answer for debt to equity ratio |
| Q22c-4 marks (c) Why is it important for a business to control its debt to equity ratio? | Criteria: Provides a reason/s why the debt to equity ratio impacts on business performance |
| Q22d- 4 marks (d) Explain the interdependence of finance and operations in a business. Support your answer with relevant examples. | Criteria: Provides how and/or why finance and operations are interdependent and supports answer with at least TWO relevant examples |
| Question 23 XYZ Ltd produces sports shoes which are worn by elite athletes and the general public in North America. XYZ Ltd is keen to expand into Europe and Asia Q23a-2 marks (a) What is ONE possible benefit to XYZ Ltd of using global branding as a marketing strategy? | Criteria: Provides one benefit to XYZ Ltd of using global branding |
| Q23b-4marks (b) Describe TWO physical distribution issues that XYZ Ltd will have to consider as part of their expansion. | Criteria: Gives characteristics and features of TWO relevant physical distribution issues |
| Q23c-6 marks (c) The management team of XYZ Ltd is deciding whether to use customisation or standardisation as its marketing strategy for the expansion. Analyse how marketing and finance would be linked in XYZ Ltd’s decision to customise or standardise. | Criteria: Clearly draws out and relates implications of the link between marketing and finance when deciding to customise or standardise |
| Question 24 TextMore is a global communications business that is facing increased competition. Management has decided to reduce the size of its factory workforce by 25% but also employ more information technology (IT) specialists. Q24a-2 marks (a) Identify the TWO human resource processes that will be used in this situation. | Criteria: Recognises and names TWO relevant HR processes |
| Q24b-6 marks (b) Explain how TWO human resource strategies could be used to effectively manage downsizing TextMore’s factory workforce. | Criteria: Lists TWO human resource strategies and makes evident the link between how HR strategy can be effectively used to manage downsizing |
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