Chapters: 1,7,16,18, 20, 32, 92

Question	Answer
32. Conceptual Model	The actual model that is given to the person through the design and the interface of the actual product.
32. Mental Model	representation that a person has in his mind about the object he is interacting with.
20. Include no more than ______ items in each chunk.	four
20. The four item rule applies not only to working memory, b but also to _______ ________ ________	long term memory
18. _________ line lengths are easier to read because they interfere _____ with the flow of saccades and fixations.	Longer; less
93. People Think _______ equals ________.	Choice; Control
16. Some fonts can be the same size but look bigger due to the __ _______.	x-height
7. Affordances/Cues	Action Possibilities
7. Use _____ to show whether that object is chosen or active.	shading
1. What does a brain create?	Shortcuts
1. How can you influence what people see or think they see?	Color and shapes

Resource summary

	Created by kmorale3 about 9 years ago