Principle of Marketing Chapter 1

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1 Principle of marketing Flashcards on Principle of Marketing Chapter 1, created by quick.silver689 on 19/10/2015.
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Flashcards by quick.silver689, updated more than 1 year ago
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Created by quick.silver689 about 9 years ago
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Question Answer
What benefits are considered to be consumer value? Quality, price, convenience, delivery, and both before and after sale services
What are the 4 P's of the marketing mix? Product, price, place, promation
A specified group of existing/potential consumers that marketers direct their efforts toward is called a _____________ Target Market
What are the 3 steps in the marketing process? 1. Identifying consumers needs 2. Managing the marketing mix to meet these needs 3. Realizing profits
Organizations creating long-term links with their customers, employees and other partners to increase loyalty and customer relations is called _____________ Relationship marketing
What is the purpose of Partnership marketing? To create associations between brands that will result in incremental business for both brands that could not have been achieved seperatly
What factors contribute to a businesses long-term stability? Financial results Social performance Impact on the environment
What is the purpose of the Canadian Association? To encourage high marketing standards that are honest, truthful
What is real-time marketing? When brands make themselves relevant online during events to newsworthy occurrences by creating or joining conversations as they occur.
What is metrics? numeric data that is collected and grouped to track performance
Hows is metrics usually presented? Through dashboards and spreadsheets.
What is a Dashboard? Visual data using graphs, charts, and numbers so that data is easy to use and understand.
What is Analytics? The process of taking metric data and applying smart thinking and technology the gain actionable insight that can help make better business positions.
What dis Greenwashing When a company portrays it'self to be environmentally conscious when it is not.
When marketers create opportunities to directly interact with a business it is called ______________ Experiential Marketing
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