4607560
Description
Flashcards by Damon Yarde, updated more than 1 year ago
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Created by Damon Yarde
almost 9 years ago
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| Question | Answer |
| A brief succinct description of what the business should become | Vision Statement 4 Components Provider of service Service to be provided Target clients Quality declaration |
| A statement that distinguishes your business from others and identifies the scope of its operation | Mission Statement Services offered Goals of the program Philosophy of the program Evaluation of strengths and weaknesses |
| The mission statement should help 3 things | Direct resources to accomplishing tasks Inspire good work Stimulate change in behavior |
| Process that identifies a course of action to be taken to bring a future state of affairs | Strategic Planning |
| Name the two important accrediting agencies to consult when planning a clinic- and hospital based sports medicine program | Joint Commission on Accreditation of Healthcare Organizations (JCAHO) Commission on Accreditation of Rehabilitation Facilities (CARF) |
| The oldest and largest health care standard- setting body in the nation | Joint Commission on Accreditation of Healthcare Organizations (JCAHO) |
| A nonprofit organization that establishes standards of quality for rehabilitation services | Commission on Accreditation of Rehabilitation Facilities (CARF) |
| Weakness, opportunities, threats, and strengths underlying planning is known as what type of analysis | WOTS UP Analysis (Also referred to as the SWOT analysis) |
| Define activities of a program for a short time period 1 or 2 years usually is known as what type of planning | Operational Planning |
| Plan for expressing the organization’s intended behavior relative to a specific program sub function | Policies |
| Incremental and mutually dependent steps that direct the most important tasks | Processes |
| Provide specific interpretations of processes | Procedures |
| The ways in which administrative tasks are actually acomplished | Practices |
| Name the 6 processes of the sports medicine program | Injury Prevention Injury Recognition Injury Management Injury Rehabilitation Organization & Administration Education & Counseling |
| What does the acronym PERT stand for | Program evaluation and review technique |
| A graphic planning and control method that takes discrete tasks and maps it on calendar and it can also be used as a communication tool | Gannt Chart |
| What are the 4 types of organization players in the Agreement-trust matrix | Bedfellows Adversaries Allies Opponents |
| This type of player exhibits a high level of agreement with the plan | Allies |
| This type of players are trusted to give an honest opinion of the plan and have opposing views, but should not be viewed as enemies | Opponents |
| They agree with the plan but have an untrustworthy history | Bedfellows |
| People who have tried to be negotiated with and have been fruitless | Adversaries |
| The most common type of meeting? | A staff meeting |
| Name the 7 principles of effective meeting principles | Organize for the meeting Divide the meeting into 3 parts Control your meeting behavior Avoid new business Avoid reports Look to the future Make high-quality decisions |
| When planning fro a meeting divide the meeting into what 3 parts | Announcements Decisions Discussion |
| Obtaining information to judge the worth of a program is called | A program evaluation |
| Types of evidence to support the effectiveness of a sports medicine program | Patient files Injury summaries and statistics Treatment summaries and statistics Client testimonies Athletic training student graduation and certification statistics Critical incident reports Staff accomplishments Client surveys Alumni surveys Survey of employers of alumni |
| Type of audit when patient charts are useful for evaluating a clinic | Chart Auditing They should contain a detailed history of the patient’s problems, treatment goals, specific interventions, and reactions to the interventions |
| Type of audit when the patient charts are evaluated to ensure that quality standards are being upheld | Internal Audit |
| Type of audit used by accreditation to ensure the program is upholding a certain quality of practice | External Audit |
| Summary of statements of program effectiveness and has a description of the program, statement of documented achievement of program goals and its unanticipated outcomes of the program plus includes comparisons with other SMP programs is known as | A Summative Evaluation |
| Identification of potential problems in the program, Discussion of areas that need strengthening that gives recognition of program strengths and an ongoing basement of program objectives is know as | A Formative Evaluation |
| General statements of program intent, are derived from the mission statement | Goals |
| More specific than goals and identifies how the program intends to achieve a goal | Objectives |
| Highly specific, and typically quantifiable, statements that provide the yardstick for whether or not an objective has been met | Criteria |
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