5778861
Description
Flashcards by Ryan Buckley, updated more than 1 year ago
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Created by Ryan Buckley
over 8 years ago
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| Question | Answer |
| Marketing | Providing a product or service that a customer wants at the right time and In the right place, at a profit. |
| Human resource management | employing and keeping the organisations' employees in the most efficient way. |
| Hierarchical pyramid | An organisational structure where there are a few people at the top level and many more at the bottom level. Each person has clear responsibilities and roles. |
| Operatives | People at the lowest level in the hierarchical pyramid who are responsible for either making the product or delivering the service fo the public. |
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