Unit Three Management Skills of Leadership & Motivation

Question	Answer
Leadership	Refers to the ability to influence other people to go in a particular direction and achieve a particular goal.
Motivation	The willingness of people to work hard and to contribute their best effort.
Charisma	Refers to an individuals personality and charm and ability to inspire enthusiasm among an audience.
Corporate Culture	Refers to the general atmosphere within a workplace.
Delegation	Means giving authority and responsibility for carrying out work to subordinates.
Autocratic Leaders	Do not like sharing their authority with subordinates but prefer to make most of the decisions themselves.
Democratic Leaders	Are willing to discuss issues with staff and to delegate power and responsibility where necessary
Laissez-faire leadership	Involves giving staff general goals and targets to aim for and then giving them the authority to achieve these in whatever way they think best.
Maslow's Hierarchy of Needs	All human needs can be arranged in a hierarchy in order for their importance.
Self-actualisation	The need to reach one's full potential.
Esteem needs	The need for recognition and respect from others.
Social Needs	The need for interaction with other people. Being part of a group, friendship.
Safety Needs	Safety and security needs, house, family.
Physiological Needs	Most basic survival needs, food, water, shelter.

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	Created by Rachel Hunt about 8 years ago