7157780
Description
Flashcards by Kirstie Fox, updated more than 1 year ago
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Created by Kirstie Fox
almost 8 years ago
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| Question | Answer |
| Benefits of training for the employees | Makes them feel valued Makes them feel more confident They develop more skills They can improve their C.V. |
| Benefits for the employer | Increase in self-esteem Increase productivity More motivated staff More effciently/productivity Employ interally |
| Induction training | Learning the system Health and safety learning different departments The layout of the building |
| Basic training | Knowing the product Interacting with customers Working the floor |
| on-the-job training | Doing the training where the workers work |
| Off-the-job training | Training away from the place of work |
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