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| Question | Answer |
| What is 'Advocacy'? | The representation or suppourt of a person or organisation by writing, speaking or taking action on behalf of that person or organisation. |
| What is a 'Pressure Group'? | A group of people who take action to try to influence the government about a specific issue. |
| What is meant by 'Campaigning'? | Actions or events organised by an individual or group of people to achieve an aim. |
| What are 'Rights'? | Something we are entitled to by law. |
| What are 'Responsibilities'? | Something that we are expected to do - a duty. |
| Who are the 'Trading Standard Officers'? | They give advice on the buying, selling, renting and hiring of goods and investigate customer complaints. |
| What is the 'Office of Fair Trading' (OFT)? | A government department that deals with consumer issues. |
| What is 'The Sales of Goods and Services Act' 1982? | This deals with the services that you pay for e'g hairdressing or building etc. You should make a contract of the cost, details and the time it's going to take in case things go wrong. |
| What is 'Proportional Representation'? | A system for electing people that reflects the wishes of the voter. |
| What are 'Stereotypes'? | A generalised view about a type of person or group of people. |
| What is the act of 'Tolerance'? | Acceptance of people, even though you may not like them or agree with them. |
| What is meant by 'Labelling'? | A theory where terms or labels applied to a person or group may influence their behaviour. |
| What is a 'Host Nation'? | The country that the migrants live in. |
| What is meant by the term 'Pluralism'? | Different beliefs/faiths/cultures existing within a society. |
| What is 'Community Cohesion'? | Enabling people within an area to have shared values and understanding by providing good facilities and the same oppitunities for all. |
| What is meant by 'Anarchy'? | A state of lawlessness and disorder where there is no government and no laws. |
| What is the 'Social System'? | The parent system that includes socicial structures like family, law, religion, class and economy. |
| 'Common Law'? | Law based decisions made by judges over the years. |
| 'Statue Law'? | Law made by Parliament |
| 'Mediation'? | An intervention conduction by some impartial party for the purpose of bringing about a settlement to a dispute. |
| 'Arbitration'? | The hearing and determination of a distpute by an impartial referee agreed to both parties. |
| 'Ombudsman'? | A person in a government agency to who people can go to, to make complaints. |
| 'Aquittal'? | A verdict of not guilty |
| What is 'Social Exclusion'? | Being uanble to access the things in life that most people take for granted, such as decent housing and the ability to excersize rights. |
| What is 'Criminal Responsibility'? | When a young person is held responsible for his/her her own behaviour and found guilty in court. |
| What is an 'ASBO'? | (Anti-Social Behavior Order) A statutory order. A breach of this can lead to imprisonment of legal action. |
| What are 'Child Safety Orders'? | Only apply to children under 10. A social worker or officer from the youth offending team supervices the child. |
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