8897679
Description
Flashcards by Natasha Stormes, updated more than 1 year ago
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Created by Natasha Stormes
over 7 years ago
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| Question | Answer |
| Question 1: Why? | Why communicate Define purpose for communication |
| Question 2: Who? | Know your audience and know yourself |
| Question 3: Context? | Define the context of the situation. Formal, casual, serious? |
| Question 4: Potentialities? (where and when - potential opportunities) | When and where Look at all potential opportunities and evaluate which is best for the communication to happen. |
| Question 5: Resources? | Identify resources needed to make the communication happen, such as scheduling a meeting, additional people, records, etc. |
| Question 5: Communication Channel? | Identify most appropriate communication channel (eg. face to face, email, phone) |
| Apply/Implement | carry out communication plan and observe the other party |
| Adjust/Refine | Adjust as you go to ensure the other party hears your communication clearly. Evaluate and hear the other person. Adjust strategy if needed |
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