9801392
Description
Flashcards by James Bryant, updated more than 1 year ago
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Created by James Bryant
over 7 years ago
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| Question | Answer |
| Listen to understand Remain Quiet Take Notes Maintain Eye Ask Questions | Active Listening |
| 5 essentials of DSA | .AIR mission .On Site Reg .Case status & Updates .Pre/Post need assessment .Refer whole community partner |
| search variables to to locate registration | .reg num .SSN .Lname .street addy .phone# |
| HA | .Housing assistance |
| ONA | .Other Needs Assistance |
| What code would you enter into a comment in a survivor's file | 95 - DSA Status Inquiry |
| Non-verbal clues | gather information on feelings and attitudes ... and assess consistancy form appropriate response |
| Status: HPP | .Referred to SBA |
| Status: DECw | Loan withdrawn Not referred for ONA |
| Status: APPR | Loan approved |
| DECFa | Loan declined |
| What documents are used to: Prove IDV | .Medicare .Fed doc w SSN .Military Id .Marriage Lic .Drivers Lic .Passport |
| What documents are used to: Prove Ownership | .deed or off rec .Morgage Payb .Real prop insur .Tax recepts or tax bill .Title .Quit Claim .Land install contrac/contract for deed |
| What documents are used for: proof of occupancy | . utility bill .landlord statement . Merchant statement . employer statement. .Drivers license w SSN . voter registration |
| 'A' or 'O' Flood zones | zones required to have flood insurance |
| Group Flood Insurance (GFIP) | Survivors have 60 days to join or gone forever. note: takes only one phone call to join |
| WCP | Whole Community Partners |
| What makes up temp housing assistance | rental assistance, lodging expense reimbursement, direct housing |
| Two provisions of IHP | HA (Housing assistance) / Other Needs Assistance (ONA) |
| Foundation Structured Full Attention Physical Presence | Listening |
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