Barriers to Communication and Solutions

Description

communication skills Flashcards on Barriers to Communication and Solutions, created by marinamcantwell on 19/05/2013.
marinamcantwell
Flashcards by marinamcantwell, updated more than 1 year ago
marinamcantwell
Created by marinamcantwell over 11 years ago
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Resource summary

Question Answer
Barrier 1 language Avoid jargon Avoid use of slang Eliminate typos before sending a report
Barrier 2 Non - verbal learn to control body language that undermines the message you want to put across
Barrier 3 Poor listening Listen actively
Barrier 4 Problems with perception Be aware that others will perceive situations differently to you
Barrier 5 Attitudinal Barriers e.g Stereotyping Prejudice Attribution Don't judge people by appearance More inclusive approached to educations Build up a more accurate picture of people.
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