What process should be automate

Flowchart nodes

• Start

• Highly manual & repetitive?

• Is your process...

• Is it...

• Rule tested?

• Readable electronic input type?

• Yes

• Yes

• Does it have...

• Standard inputs?

• Yes

• Low exception rate?

• Yes

• Apply process improvement initiatives

• No

• No

• No

• No

• No

• Processing method can be changed?

• Yes

• Implement Self Service

• High process volumes?

• Will minor automation process?

• Investigate potential tactical solutions

• Investigate options for system integration

• Deep system changes required?

• RPA

• Yes

• No

• Yes

• No

• Yes

• Yes

• No

• No

• What processes should I automate?

• Opportunity  Identification

• Feasibility      Assessment

• Process     Optimization

• Automation and Testing

• Support preparation & Handover

• Go-Live and Maintenance

• Guide to choose the best fit processes for automation

• Not all processes are fit for automation . In order to best benefit of a rapid ROI, choose processes which first have passed through a transformation initiative using Lean Six Sigma methodology aiming to standardize, control and streamline first.