Testing two different versions of the same landing page to evaluate which one performs
better.
Authority Endorsement:
Visual proof that IS the value of your offer, a way to establish
credibility.
Funel
The process logic as a visitor gets to your page and completes the
“transaction.”
KPI
Key performance indicators
Key performance Indicators are the metrics you will look at to track progress toward
your goals.
Layout
How the landing page is designed.
Motivation of user
The visitor’s desire to receive your
offer.
Page views
The number of views a page
got.
ROI
The return on investment
of your marketing efforts.
RETURN VISITORS
Time on page
How long a visitor spends on your landing page.
Value Exchange and Proposition
Giving out a valuable offer in order to get information
from your visitors and the primary reason why your
visitor will choose to convert on your page.
Visitors/Uniques
The number of visitors who came to your page.
EMAIL MARKETING TERMS
E-mail blacklist
Blacklist to determine
which emails should be
blocked
At least
exist the
e-mail
whilist
CTR
The percentage (the
number of unique clicks
divided by the number
that were opened)
House list (or retention list)
You can use it to market, cross sell and upsell, and to
establish a relationship with customers over time
Email newsletter
ads or
sponsorships
This term refers to buying ad space in an email newsletter or
sponsoring a specific article or series of articles
OPT-IN (or subscribe)
Choose to receive email communications by supplying your email address
to a particular company, website or individual thereby giving them
permission to email you.
SPAM
Email sent to someone who has not opted-in or given permission to the sender.
Above the fold
The part of a web
page that is visible
without scrolling.
BLOGGING & SEO TERMS
Internal link
A link from one page to another on the same website.
Feed
This is a news feed used for providing users with frequently updated content.
Meta Keywords
These have historically been the
most popular and well known
element describing content of a
web page.
Blog
This is short for web log or weblog. blogs are usually maintained by an individual or group of people. Blogger,
Blogosphere.
Domain
The main web address of your site (example: www.yoursite.com).
Keyword (s) or Keyphrase (s
These should be used as a topic generator.
Inbound link
A link from one site into another.
Pagerank
A number from 0-10, assigned by Google, indicating how good your
overall SEO is. It is technically known as “ToolbarPageRank”.
Subscribe
Your blog should have multiple means through which users can subscribe to your content. These should
include email and rSS
Social media sharing
Your content should not exist in a vacuum. Give
people the opportunity to share your content for you.
Traffic
The visitors to your site or blog.
Traffic rank
The ranking of how much traffic your site
gets compared to all other sites on the
internet.
MARKETING AUTOMATION TERMS
CRM- Customer
Relatipship
Management
Is a system that manages interactions with existing and potential customers and sales prospects
MULTI-CHANNEL MARKETING
AUTOMATION
To truly be relevant, lead nurturing and email campaigns need to take
into account buyers’ experiences across multiple channels and
platforms, such as interactions on social media.
RpM - Revenue
performance
management
Is a system that improves your interactions with
prospects along the sales cycle, measures
results and seeks to maximize revenue.
Shopping cart fetchback/ Abandoned shopping cart
When someone places an item in their shopping cart,
but doesn’t complete his or her purchase, marketers call
this an abandoned shopping cart.
SOCIAL MEDIA TERMS
Hastag
A hashtag is a tag used on the social network Twitter as a way to annotate a message. A
hashtag is a word or phrase preceded by a “#”.
Foursquare
The service uses a system of digital badges to
reward players who “checkin” to different types of
locations
Flickr
Flickr is a social network based around online
picture sharing
Backtype
Is a social media analytics company that helps companies measure their social engagement.
previously, the service started as a blog comment search engine
Skype
Skype is a free program that allows for text, audio and video
chats between users
Social media monitoring
Social media monitoring is a process of monitoring and responding to mentions
related to a business that occur in social media
Twitter
User can “follow” one another as a
way of subscribing to each others’
messages
Scribd
Scribd turns document formats such as pDF, word and powerpoint into a
web document for viewing and sharing online
Avatar
an image or username that represents a
person online within forums and social
networks.
LIKE
A “Like” is an action that can be made by a Facebook user
Linkedin
LinkedIn is a business-oriented social networking site
Podcast
A podcast, or non-streamed webcast, is a series of
digital media files, either audio or video
Wikipedia
Wikipedia is a free, web-based, collaborative, multilingual encyclopedia
project supported by the nonprofit Wikimedia Foundation
YouTube
YouTube is a video-sharing website on which users can upload,
share, and view videos
MOBILE MARKETING TERMS
Free to end user (FTEU)
This is an application that is made
available to an end-user at no cost
other than an opt-in subscription.
Impresssions
This measurement is used to count the number of times a
person is viewing an ad or message
Interactive voice response
(IVR)
This technology allows a user to respond to
questions using voice instead of text or numeric
responses on their mobile device
QR code (abbreviated from Quick response code)
Is a specific matrix barcode (or
two-dimensional code) that is readable by
dedicated Qr barcode readers and camera
telephones
Online Performance
Marketing (OpM)
This process gathers metrics and statistics
over a period of time, then analyzes the results
to predict and report trends and habits of
subscribers
KEY LEAD GENERATIONS TERMS
LEAD
LEAD GENERATION
This process occurs
as the visitor
provides his or her
contact information
in exchange for
valuable content.
CONVERTION
RATE
(The number of people who
complete a form on a
landing page)/(The total
number of people who
visited the page)
LEAD-TO-CUSTOMER
RATE.
(The total of customers
for a given marketing
channel )/(The total number
of leads generated in that
same period of time)