100 Ways to Improve Usability in Your Library

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Mind Map on 100 Ways to Improve Usability in Your Library, created by hasly katherine flor on 05/12/2017.
hasly katherine flor
Mind Map by hasly katherine flor, updated more than 1 year ago
hasly katherine flor
Created by hasly katherine flor about 7 years ago
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Resource summary

100 Ways to Improve Usability in Your Library
  1. general
    1. Annotations:

      • conduct a usability study, use common tems, library desirable and be friendly
    2. website
      1. Annotations:

        • put a help link on every page,make your catalog search incredibly easy to find. create effective navigation
      2. catalog and search
        1. Annotations:

          • provide a search history, offer a site search and check your logs.
        2. availability
          1. Annotations:

            • make your most often used items prominent, use statistics, offer ebooks
            1. staff
              1. encourage blogging

                Annotations:

                • allow your staff to evangelize for your library and get connected with patrons by encouraging them to blog.
                1. Annotations:

                  • cross train: have staff in different departament train with each other, so that everyone has more knowledge to help library patrons when needed. create a staff that enjoys working together, and they'll be better prepared to serve the needs of patrons.
                2. be available

                  Annotations:

                  • make sure that you always have enough staff on hand to meet  the needs of your library's users
                  1. support professional development

                    Annotations:

                    • encourage your staff  out seek out additional education in new media, technology, and other courses that  will help  them in the library
                    1. use a wiki

                      Annotations:

                      • utilize a wiki for content management so that you can have an effective  internal sharing system
                    2. library environment

                      Annotations:

                      • manage noise, use signs to make areas clear, handle conflict between patrons, be positive, create stations, offer individual and group spaces, create a clean presentation
                      1. interaction

                        Annotations:

                        • ask staff to wear name tags, offer tours, have an active email address, ask users what they want and need, create exciting events, hold training classes, improve service to remote visitors.
                        1. computers

                          Annotations:

                          • install firefox, designate catalog and internet computers, offer more laptops, allow patrons to use the tools they want, offer wi-fi
                          1. equipment

                            Annotations:

                            • stay on top of maintenance and repairs, lend tools.
                            1. kid friendly

                              Annotations:

                              • use multimedia for navigation, create reading nooks, give instructions.
                              1. fun tools

                                Annotations:

                                • flickr, del.icio.us, librarything, facebook, diigo, twitter, ma.gnolia.com, libGuides, wikipedia, youtube.
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