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13076772
Intellectual Capital and Knowlege Management
Description
Key concepts of Knowledge management and Intellectual capital
No tags specified
knowledge
management
organizational learning
Mind Map by
Juan Sebastián Vallejo Rodríguez
, updated more than 1 year ago
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Created by
Juan Sebastián Vallejo Rodríguez
over 6 years ago
28
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Resource summary
Intellectual Capital and Knowlege Management
Consequence of certain elements in the collectivity
Dynamic and linked to Knowledge Managment
Knoledge Managment Strategies
Based on:
1) How it creates values for customers 2) How it supports the economic model 3) How people deliver the value and economics
A good mix of these strategies: 80/20
Codification
Standarization of Products
Maturity of products
Explicit Knowledge
Economics of Reuse
Saves Work
Decrese communication Costs
Company can take more Projects
Personalization
Customization of Products
Innovative Products
Tacit Knowledge
Experts Economics
Advice: Rich Tacit Knowledge
Slow
Difficult to hire consultants
Customized Offer = Higher Prices
Background
Tobin's Ratio
Q<1
Market Value lower than its reproduction
Q>1
High Profit & Income
Asset market value VS replacement cost
External factors affect market and book value
Human R. Performance
Search reliable and relevant mesurments for the organization
Measures: Outweigh cost of collecting data
Benchmarking
(Comparing top organizations processes/ Products, etc with the org to implement new ideas)
3 Main Capitals
Human
Changes in monetary and psychic income through activities that involve increasing resources in people
Predominatly investigated from individual or organizational learing perspective
Social
3 Dimensions
Structural
Connections between actors, hierarchy density of networks
Relational
History of interactions (Trust norms, expectations)
Cognitive
Shared meanings, interpretations, mental models
Intellectual
Documents, data, drawings, programs, inventions, processes, etc.
Patents: Good source of income through secure valuable sources in licensing agreements.
Copyrights: Rights of the owner in the distribution to prevent copying, ditributing, performing or displaying material.
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