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COMUNICACIÓN (cap. 11)

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Mind Map on COMUNICACIÓN (cap. 11), created by Isabel Martinez on 11/03/2019.

Mind Map by Isabel Martinez, updated more than 1 year ago

	Created by Isabel Martinez almost 6 years ago

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Resource summary

COMUNICACIÓN (cap. 11)

Funciones de la comunicación
1. Control
2. Motivación
3. Información necesaria
4. Expresión emocional
Proceso
1. Elementos
  1. 1. Emisor
  2. 2. Codificación
  3. 3. Mensaje
  4. 4. Canal
  5. 6. Receptor
  6. 5. Decodificación
  7. 7. Ruido
  8. 8. Retroalimentación
2. Propósito
  1. Hacer que un mensaje se transmita
Dirección
1. Descendente
2. Lateral
3. Ascendente
Interpersonal
1. Oral
2. Escrita
3. No verbal
Organizacional
1. Redes formales de grupos
  1. Cadena
  2. Timón
  3. Todos los canales
2. Rumores
3. Comunicaciones lectronicas

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