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105546
Topic 3 - People and ICT systems
Description
A-Levels ICT (ICT) Mind Map on Topic 3 - People and ICT systems, created by rebeccalloyd1994 on 23/05/2013.
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ict
ict
a-levels
Mind Map by
rebeccalloyd1994
, updated more than 1 year ago
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Created by
rebeccalloyd1994
over 11 years ago
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Resource summary
Topic 3 - People and ICT systems
Characteristics of users
Experience
Do they need training? if so, are they expected to learn it on their own using manual, tutorials etc.
Physicaly capability
Sensory impairment? Blind - 'talking' computer, braille keyboards/ printers
Physically disabled? Mobility - voice activated systems
Environment of use
Home, on the move, work
Task to be undertaken
Different user requirements
Ways to make an ICT system easier to use
Offer different languages
Allow text to be read out loud
Use plain, simple language or include a GLOSSARY
Allow users to change text size
HELP button
Allow users to change the colour of text/ background
User guide
How unsers interact with ICT systems (Talk about interfaces - benefits and limitations)
On-line help for beginners +
Help-desks - manned by someone from the IT department
Existing users = more experienced and can help
Training - tutorials, interactive, face-face training, paper based, instructional training
Effective ICT teams
Advantages
Time effective
BOUNCE ideas
Project manager can assign tasks appropriately according to skils & experience
Help and motivate eachother
Always someone to take over anyone who leaves
Work is superior that individual work
Disadvantages
Some people don't like to depend on others
Lots of meetings needed to coordinate
Hard to manage
Conflict
if someone is behind, affects all
Jobs available to ICT professionals
Roles of ICT professionals
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