11796296
Description
Mind Map by Denzel Sibanda, updated more than 1 year ago
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Created by Denzel Sibanda
about 7 years ago
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Topic 4: ICT Strategy Version 2
- FACTORS INFLUENCING ICT SYSTEM STRATEGY
- business goals
- available finance
- legacy systems
- older system places constraints on the
development of the new system
- takeover or work along side
- older system places constraints on the
development of the new system
- geographical factors
- geography of clients
- affects the way goods/services are delivered to
clients
- if customers are all around the
world then an e-commerce site
would need to be produced
- this could increase the complexity of the ICT system used
- this could increase the complexity of the ICT system used
- if customers are all around the
world then an e-commerce site
would need to be produced
- geography of clients
- external
factors
- compliance
- conforming to a specification or policy,
standard or law that has been clearly defined
- Regulations
(must be
adhered to)
- Financial Services Authority
(FSA)
- HM Revenue
- Customs
- Trading Standards
- Environmental Protection
Agency
- reducing carbon emissions
- reducing carbon emissions
- Financial Services Authority
(FSA)
- conforming to a specification or policy,
standard or law that has been clearly defined
- legislation
- compliance
- business fulfilment
- business goals
- MANAGEMENT OF INFORMATION ASSETS OVER TIME
- In business/organisations, information
needs to be kept for a long period of time
- ICT Systems need to have plenty of spare capacity to
cope with increasing volume of data
- more hard drives
- Cloud servers
- remove un-needed records (Archive)
- possible for info to be stored for about 10 years
- Finding this info takes time and can be expensive
- Finding this info takes time and can be expensive
- more hard drives
- ICT Systems need to have plenty of spare capacity to
cope with increasing volume of data
- Information Stored...
- customer data
- retailers with loyalty schemes hold
large amounts of this data
- retailers with loyalty schemes hold
large amounts of this data
- details about..
- voicemails
- e-mails
- internal memos
- voicemails
- Kept in case its needed as
evidence in a legal case
- Backup copies are kept aswell
- Backup copies are kept aswell
- Drawbacks
- storage problems
- finding information from several years ago takes times
- and can be expensive
- therefore you need to make sure that you can search for the archived data
- data is archived so less processing
power is used when searching for data
- school archives data of old students so they only have to
search around 1200 students when searching for relevant
data
- school archives data of old students so they only have to
search around 1200 students when searching for relevant
data
- data is archived so less processing
power is used when searching for data
- and can be expensive
- storage problems
- customer data
- In business/organisations, information
needs to be kept for a long period of time
- Corporate strategy covering technology for ICT systems in large
organisations
- FUTURE PROOFING
- Scaleable
networks
- Application software independent of
operating system
- data stored separate to database software
- large amount of data storage
- Higher processing power
than is needed at the time
- Scaleable
networks
- DEVELOPMENTS IN TECHNOLOGY
- Need a flexible strategy that can be changed
- Need to be able to move quickly to
ensure competitive advantage
- Need a flexible strategy that can be changed
- PROCUREMENT
- Procedures
- Ensuring value for money
- researching suitable providers of hardware,
software and services
- Choosing companies/ individuals for providing hardware, software and services
- researching suitable providers of hardware,
software and services
- Tenders for
large contracts
- asking for quotes from different
companies to compare costs
- quotes (advice)
- quotes (advice)
- using tenders is the best possible and legal way
- asking for quotes from different
companies to compare costs
- Procedures
- TECHNOLOGY LIFE CYCLE
- Research and development
- The ascent phase
- costs of the new system have been recovered
- through
- reduction in admin costs
- improved efficiency
- less wastage
- reduction in admin costs
- through
- savings start to rise above research and development costs
- costs of the new system have been recovered
- The maturity phase
- decline phase
- where ICT system starts to be out of date
- costs of maintaing rise
- more difficult to maintain
- more difficult to maintain
- costs of maintaing rise
- where ICT system starts to be out of date
- Research and development
- INFORMATION MANAGEMENT
- Systems allow the production of
management information
- Information must be
available to anyone
needing it
- Systems allow the production of
management information
- PEOPLE CONSIDERATIONS
- Re-organisation may be needed
- new offices may be needed to be built
- or work with legacy systems
- Factors for new systems
- cost
- ease of use
- cost
- Factors for new systems
- or work with legacy systems
- new offices may be needed to be built
- Existing staff will need training in new technology
- to increase their skills
- to increase their skills
- New staff may be needed
- Re-organisation may be needed
- FUTURE PROOFING
- STANDARDS AFFECTING STRATEGY CHOICES
- allow computers and computer equipment
to successfully work together
- E.g. School or College will exchange
data with the exam board they use
- this saves time
- because the data is in a form that both computer systems can understand
- therefore the school and the exam board have to use the same
standards so their systems can communicate
- therefore the school and the exam board have to use the same
standards so their systems can communicate
- because the data is in a form that both computer systems can understand
- this saves time
- allow computers and computer equipment
to successfully work together
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