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136978
Who is our customer?
Description
CRM Mind Map on Who is our customer?, created by yesimbirlesik on 21/06/2013.
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crm
crm
Mind Map by
yesimbirlesik
, updated more than 1 year ago
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Created by
yesimbirlesik
over 11 years ago
34
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Resource summary
Who is our customer?
How do we capture the information on Customers?
Should we rely on our Prod Specialists or buy syndicated data?
who defines the new customers?
What information is required and crutial?
specialty, zip code, title, name, last name, account
is a validation process required?
who is responsible of updating the customer information?
is a validation process required?
who are the target customers?
tiering definitions both local and global
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